Signal Security is seeking a strong Overnight Patrol Supervisor to lead and oversee our overnight patrol operations in Jacksonville.
This is not a desk job. This is a hands-on leadership role for someone who understands accountability, training, field operations, and maintaining high standards. You will be responsible for ensuring patrol officers are properly trained, routes are completed correctly, vehicles and equipment are maintained, and customer expectations are consistently met.
We are looking for someone who leads from the front, takes ownership, solves problems quickly, and does not wait to be told what needs to be done.
Supervise all overnight patrol operations across Jacksonville patrol routes
Train and develop new patrol officers using structured field training and FTO processes
Ensure patrol officers follow assigned routes, complete required patrols, and maintain service standards
Maintain patrol runsheets, route efficiency, and site key control
Oversee patrol vehicles including inspections, cleanliness, maintenance reporting, and accountability
Manage patrol room organization, equipment checks, and inventory control
Conduct field spot checks, site inspections, and overnight supervisor visits
Respond to call-outs, emergencies, customer concerns, and officer performance issues
Ensure post orders, incident reporting, and site procedures are followed correctly
Maintain strong communication with Operations Manager, Operations Support Representatives, and leadership team
Hold officers accountable for attendance, performance, professionalism, and policy compliance
Previous leadership experience in security, patrol operations, law enforcement, military, or field supervision required
Strong experience managing people and enforcing standards
Ability to work independently and make sound decisions under pressure
Excellent communication and problem-solving skills
Strong organizational skills with attention to detail
Experience with patrol operations, route management, scheduling, and field training preferred
Valid driver’s license with clean driving record required
Ability to work overnight shifts and respond to operational issues as needed
Florida Class D Security License preferred (or ability to obtain quickly)
Patrol officers are fully trained and operating to standard
Vehicles, keys, and equipment are controlled and accounted for daily
Patrol routes are efficient, completed correctly, and properly documented
Customers see strong leadership presence and consistent service quality
Problems are solved before they become bigger problems
Competitive pay based on experience, leadership ability, and operational background.
Signal is built on doing things the right way. We believe strong leadership creates strong teams. If you are someone who takes pride in discipline, ownership, and operational excellence, we want to talk to you.
This role is critical to the success of our Jacksonville market and offers strong growth opportunities for the right leader.