Payment Poster

Primary Function:

The Payment Poster is responsible for accurately posting insurance and patient payments into the practice management system, reconciling daily deposits, and flagging any discrepancies in payments. This position plays a vital role in supporting the revenue cycle by ensuring timely and accurate recording of revenue and maintaining compliance with payer guidelines and internal billing standards.

Essential Duties and Responsibilities:

1. Reviews insurance Explanation of Benefits (EOBs) and accurately posts payments into the billing system.
2. Ensures that payments, allowances, adjustments, and write-offs are posted accurately and in a timely manner.
3. Performs check payment reconciliations and prepares accurate deposit reports, as needed.
4. Reconciles Electronic Remittance Advices (ERAs) and Electronic Funds Transfers (EFTs).
5. Investigates and identifies root causes of credit balances and payment variances.
6. Determines co-pay and deductible liabilities, transferring balances appropriately to secondary payers or responsible parties.
7. Ensures systems used in payment posting operate efficiently and without disruption.
8. Posts denied claims and may assist in processing appeals.
9. Consistently meets established productivity and accuracy benchmarks.
10. Resolves issues related to unidentified cash and misdirected payments.
11. Analyzes billing discrepancies, implements corrective actions, and maintains thorough adjustment records.