Payment Posting Representative (2644)

US Heart and Vascular is needing a Remote Payment Posting Representative to join our team.

Position Summary:

The Payment Posting Representative performs the role of accurately recording and reconciling incoming payments (electronic and manual) from patients, insurance companies, and other third-party payers. This position requires a strong attention to detail, financial acumen, and a thorough understanding of healthcare billing and reimbursement processes.

Responsibilities:

• Post payments daily as assigned
• Receive and review incoming payments, including checks, electronic funds transfers, credit card payments, and electronic remittance advice (ERA) files from insurance companies.
• Verify the accuracy of payment amounts, patient information, and insurance details.
• Identify discrepancies or payment errors and escalate them to the appropriate staff members.
• Apply adjustments to patient accounts as necessary, such as deductibles, co-payments, or contractual adjustments.
• Ensure that denied claims are routed to the appropriate work queues in the EMR system.
• Generate and reconcile daily batch reports on all posting activities.
• Perform reconciliation of payments received against the EMR batches to validate posting amounts.
• Assist with the troubleshooting and resolution of system-related issues affecting cash posting processes.

Requirements:

• Familiarity with medical office procedures and billing practices
• Knowledge of the accounts receivables (A/R) process
• Min of 1 years of experience in revenue cycle management
• One year healthcare or insurance billing processing experience required
• One plus years' customer service experience required
• Knowledge of medical terminology, CPT, ICD-10-CM, HCPC codes, CCI edits and HIPAA regulations
• eClinicalWorks experience a plus
• SmartSheet experience a plus