Payment Processing & Reconciliation Specialist

Job Summary

The Accounts Receivable position is responsible for supporting financial operations within the Membership Services department with a primary focus on accounts receivable functions, including invoicing, payment application, and reconciliation tracking. This role ensures timely and accurate financial processing, maintains visibility into outstanding balances, and collaborates with internal teams to support effective collections and financial reporting.

40% Own accounts receivable invoicing processes including creation, review, and distribution of invoices for membership and events in alignment with organizational timelines.

20% Apply and reconcile incoming payments (ACH, wire, check, credit card) to appropriate accounts, ensuring accurate and timely posting in financial and CRM systems.

15% Perform account reconciliations and maintain tracking of outstanding balances; research discrepancies and partner with internal teams to resolve issues.

10% Maintain AR tracking reports, including unpaid invoices and aging, and support consistent follow-up workflows with Member Services or other departments.

10% Support vendor and procurement processes including vendor setup, documentation, and coordination with accounts payable for invoice processing.

5% Assist with financial reporting, audits, and documentation to ensure accuracy and compliance with internal policies.

Minimum Qualifications

• Postsecondary education in Accounting, Finance, Business or related field; or equivalent experience.

• 1–3 years of experience in accounting support, accounts receivable, or financial operations.

• Strong understanding of invoicing, payment processing, and reconciliation practices.

• High attention to detail and accuracy in financial data recordkeeping.

• Proficiency in Microsoft Excel and financial/accounting systems.

• Strong organizational and time management skills.

Preferred Qualifications

• Experience with CRM/financial systems such as Fonteva, Salesforce, or similar platforms.

• Experience supporting accounts receivable in an association or event-based environment.

• Familiarity with financial reporting and audit support.