Payroll Administrator

Payroll Administrator

At Superior Insurance Partners, our mission is to improve the lives of our Agency Partners by supporting their personal, professional, and financial goals. As we continue to grow, the Payroll Administrator will play a key role in ensuring our employees receive an exceptional payroll experience while supporting the financial and operational excellence of the organization.

Position Summary

The Payroll Administrator is responsible for ensuring the accurate and timely processing of payroll for employees across the organization. This role plays a critical part in maintaining employee trust, supporting compliance efforts, and ensuring payroll operations run efficiently and accurately.

The ideal candidate is highly detail-oriented, customer-service focused, and experienced in managing complex payroll processes. This individual will partner closely with Human Resources, Finance, and employees to ensure payroll accuracy, regulatory compliance, and a positive employee experience.

Key Responsibilities

Payroll Processing & Administration

• Process bi-weekly and/or semi-monthly payroll accurately and on schedule.
• Calculate and process wages, salaries, overtime, commissions, bonuses, incentive payments, and other compensation adjustments.
• Ensure accurate payroll deductions including taxes, benefits, retirement contributions, garnishments, and other withholdings.
• Manage payroll changes related to new hires, terminations, promotions, salary adjustments, leaves of absence, and benefit elections.

Compliance & Risk Management

• Maintain compliance with federal, state, and local payroll regulations and tax requirements.
• Monitor payroll practices to ensure adherence to wage and hour laws and company policies.
• Prepare and submit payroll tax filings and related reporting requirements.
• Stay current on payroll legislation, tax updates, and compliance requirements.

Employee Support

• Serve as the primary point of contact for employee payroll inquiries.
• Research and resolve payroll discrepancies in a timely and professional manner.
• Educate employees on payroll-related matters including tax withholdings, direct deposits, deductions, and year-end tax forms.

Reporting & Reconciliation

• Generate payroll reports for Finance, HR, leadership, and external auditors.
• Reconcile payroll accounts, benefit deductions, tax liabilities, and payroll-related general ledger accounts.
• Support month-end, quarter-end, and year-end close processes.
• Assist with budgeting, workforce planning, and compensation analysis by providing payroll-related data and reporting.

Systems & Process Improvement

• Maintain payroll system accuracy, employee data integrity, and security protocols.
• Troubleshoot payroll system issues and partner with vendors when necessary.
• Identify opportunities to improve payroll processes, controls, and efficiencies.
• Assist with payroll-related system implementations, upgrades, and testing.

Audit & Year-End Support

• Support internal and external payroll audits by providing documentation and reporting.
• Prepare annual payroll reconciliations and year-end processing activities.
• Ensure timely and accurate issuance of W-2s and other required tax documents.

Qualifications

Required

• 5+ years of payroll administration experience.
• Strong knowledge of multi-state payroll processing and payroll compliance requirements.
• Experience managing payroll in a fast-paced, multi-location organization.
• Advanced proficiency in Microsoft Excel.

Preferred

• Experience with Paylocity or comparable payroll/HRIS platforms.
• Associate's or Bachelor's degree in Accounting, Business Administration, Human Resources, Finance, or a related field.
• Certified Payroll Professional (CPP) designation is a plus.
• Insurance industry experience is preferred but not required.

Technical Skills

• Payroll systems administration (Paylocity preferred)
• Advanced Excel skills including formulas, pivot tables, and data analysis
• Payroll accounting and general ledger reconciliation
• Tax reporting and compliance
• Payroll audits and controls
• HRIS and benefits administration systems
• Reporting and workforce analytics

Core Competencies

• Exceptional attention to detail and accuracy
• High level of integrity and confidentiality
• Strong customer service orientation
• Excellent verbal and written communication skills
• Problem-solving and analytical thinking
• Organizational and time-management skills
• Ability to prioritize multiple deadlines in a fast-paced environment
• Continuous improvement mindset