Payroll Assistant Manager

Canyon Ranch inspires your well way of life.  Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts and the largest day spa in North America at The Venetian Resort in Las Vegas.  Canyon Ranch guests experience lasting transformation through curated pathways that answer their wellness intentions. We deliver personal guidance from world-class experts in health & performance, food & nutrition, spa & beauty, fitness & movement, and mind & spirit that inspire proven, lasting impact on Canyon Ranch members as they pursue their well path.

Join the team at Canyon Ranch as a Payroll Assistant Manager, where you will play a key leadership role in ensuring accurate, compliant, and timely payroll operations across the organization. This position is ideal for an experienced payroll professional who thrives in a fast-paced environment, enjoys leading and developing staff, and brings a strong understanding of payroll systems, compliance, and operational excellence.

The Payroll Assistant Manager partners closely with Payroll, HR, and HRIS teams to support payroll operations, improve processes, maintain compliance with federal and state regulations, and provide guidance to managers and colleagues across the business. This role also supports training initiatives, process documentation, and system enhancements.

Relocation assistance is available for qualified candidates.

• Supervise daily payroll operations to ensure accurate and timely payroll processing
• Lead, coach, and develop payroll team members, including performance management and training
• Partner with HR and HRIS teams to resolve payroll-related issues and improve processes
• Review payroll reports, audits, and reconciliations to ensure data integrity and compliance
• Maintain strong working knowledge of federal and state payroll and employment laws
• Develop, maintain, and update Payroll Standard Operating Procedures (SOPs)
• Train managers and supervisors on payroll and timekeeping procedures and best practices
• Support payroll system enhancements, testing, and implementation of new processes
• Prepare ad hoc reporting and assist with payroll analysis as needed
• Ensure confidentiality and accuracy in handling sensitive employee and payroll information
• Monitor changing payroll regulations and recommend policy or procedural updates as needed
• Manage staffing schedules, approve time off, and support department operational needs

• 3+ years of progressive payroll experience in a multi-state or complex payroll environment
• Prior staff management or team leadership experience required
• Strong hands-on payroll experience required; candidates should be able to independently manage payroll processes without needing foundational payroll training
• Strong knowledge of payroll laws, wage and hour compliance, and payroll best practices
• Experience working with payroll systems such as ADP Payroll Enterprise or similar platforms preferred
• Above-average Microsoft Excel skills required, including reporting, formulas, and data analysis
• Excellent organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong communication and interpersonal skills with the ability to work across all levels of the organization
• Associate degree required; Bachelor’s degree in Accounting, Finance, or related field preferred
• High attention to detail and ability to maintain confidentiality at all times

WHAT YOU'LL RECEIVE AS A CR COLLEAGUE

• Relocation assistance is available for qualified candidates.
• Use of services and facilities including the gym, spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide, 55% off services.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Days of personal (vacation/sick/holiday) time off
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• Complimentary weekday meals from our culinary team