Payroll & Benefits Administrator

Position Overview

The Payroll & Benefits Administrator supports the organization through the management of payroll processing, employee benefit programs, leave administration, and HR support functions. This role requires strong attention to detail, confidentiality, and the ability to manage multiple responsibilities while ensuring compliance with employment laws and internal procedures.

Key Responsibilities

Employee Benefits & Leave Coordination

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• Guide employees through benefit enrollment selections and coverage updates.
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• Coordinate annual enrollment activities and distribute benefit-related communications.
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• Maintain accurate records for insurance plans, retirement programs, and employee deductions.
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• Assist employees with questions related to healthcare coverage, disability plans, and voluntary benefits.
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• Partner with third-party providers to resolve billing discrepancies and employee concerns.
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• Monitor employee leave activity and maintain records for approved absences and accommodations.
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• Facilitate documentation and communication related to FMLA, disability claims, and return-to-work timelines.
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• Ensure compliance with applicable regulations governing leave and benefit programs.
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Payroll Processing & Compliance

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• Complete payroll transactions accurately and within scheduled deadlines.
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• Verify timesheets, pay adjustments, and supporting payroll documentation prior to processing.
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• Maintain payroll-related employee data including tax elections, direct deposits, and deduction updates.
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• Handle special payroll requests such as bonus payments, retroactive adjustments, and final pay processing.
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• Research payroll variances and resolve employee pay concerns promptly.
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• Prepare payroll summaries, reconciliations, and audit support documentation.
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• Support tax reporting and year-end payroll activities including employee wage statements.
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• Remain informed on changing payroll regulations and ensure payroll procedures remain compliant.
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• Identify opportunities to improve payroll workflows and operational accuracy.
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Human Resources Support

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• Support onboarding activities and assist with employment documentation.
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• Organize and maintain confidential personnel records and HR files.
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• Prepare employment-related reports, forms, and internal correspondence.
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• Assist department leadership with HR administrative projects and special initiatives.
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• Provide cross-functional support to HR team members when needed.
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• Respond professionally to employee questions regarding policies and procedures.
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Qualifications

Education & Experience

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• Associate’s or Bachelor’s degree in Human Resources, Business, Accounting, Finance, or a related discipline preferred.
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• At least three years of experience supporting payroll and employee benefits administration.
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• Previous experience with multi-state payroll operations is beneficial.
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• Experience using payroll systems, HRIS platforms, and timekeeping software preferred.
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• Professional certifications related to payroll or HR administration are considered an advantage.
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Technical Knowledge & Skills

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• Understanding of payroll procedures, wage laws, and employment compliance requirements.
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• Familiarity with employee benefit administration and leave management practices.
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• Strong attention to accuracy and detail in handling payroll and employee records.
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• Excellent organizational skills with the ability to manage competing priorities.
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• Strong communication skills with the ability to interact effectively across all levels of the organization.
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• Ability to maintain confidentiality and handle sensitive information professionally.
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• Proficiency with Microsoft Office applications including Excel and Outlook.
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• Analytical mindset with strong problem-solving capabilities.
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Core Competencies

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• Professionalism and integrity
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• Dependability and accountability
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• Customer-focused mindset
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• Collaboration and teamwork
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• Time management and prioritization
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• Attention to detail
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• Adaptability and flexibility
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• Strong communication abilities
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Physical Requirements

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• Ability to work at a computer for extended periods throughout the day.
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• Frequent use of office equipment including phones and computers.
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• Ability to communicate clearly in written and verbal formats.
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• Occasionally lift or move light office materials and supplies.
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This description outlines the general responsibilities and expectations for the position and is not intended to include every duty or responsibility associated with the role. Duties may be adjusted based on operational needs.

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