Payroll & Benefits Coordinator

Position Overview

We are seeking a highly organized, detail-oriented Payroll & Benefits Coordinator to join our team. In this entry-level role, you will play a crucial part in ensuring our employees are paid accurately and have seamless access to their benefits and leave programs.
 

Working under the direct oversight and mentorship of the Senior Manager, Total Rewards, you will gain hands-on experience across the entire spectrum of payroll, leave management, and benefits administration. Working closely with both the Finance and People Operations team, this is an ideal launchpad for an aspiring HR or finance professional who thrives on precision, loves helping people, and wants to build a strong foundation in Total Rewards.

Key Responsibilities

1. Payroll Support

• Assist with the bi-weekly processing of company payroll, ensuring accuracy in hours worked, deductions, and tax withholdings.
• Review and verify timesheet submissions, following up with employees and managers to resolve discrepancies.
• Data entry for new hires, terminations, salary adjustments, and direct deposit updates within the HRIS/payroll system.

2. Benefits Administration

• Help administer day-to-day employee benefits programs, including medical, dental, vision, 401(k), and life insurance.
• Assist with the onboarding of new hires into benefits systems and support the coordination of the annual Open Enrollment period.
• Respond to day-to-day employee inquiries regarding benefits coverage, claims, and system navigation with a customer-service mindset.

3. Leave Management & Compliance

• Support the administration of various leave programs (FMLA, short-term/long-term disability, parental leave, and PTO tracking).
• Maintain accurate, confidential employee records and ensure data integrity within our HRIS in compliance with local, state, and federal regulations.
• Assist with routine compliance tasks, audits, and reporting as directed by the Senior Manager.

Key Qualifications & Skills

The Right Fit: We don't expect you to know everything on day one, but we do expect an unwavering commitment to accuracy and a genuine curiosity to learn the mechanics of Payroll & Benefits administration.

• Education: Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience).
• Experience: 0–2 years of experience, preferably with exposure to HR, payroll, or accounting.
• Attention to Detail: Exceptional organizational skills and a laser-focus on accuracy. You are someone who double-checks your work naturally.
• Foundational Knowledge: A general, high-level understanding of payroll practices and employee benefits concepts.
• Technical Aptitude: Proficiency in Microsoft Office & Google Suite applications (particularly Excel/Sheets, where formulas and VLOOKUPs will be your best friends). Familiarity with HRIS/Payroll systems (e.g., ADP, Workday, Paylocity, BambooHR) is a major plus.
• Discretion & Trust: Ability to handle highly sensitive, confidential employee information with the utmost integrity.
• Communication: Clear, empathetic written and verbal communication skills to support employees through important life events.

About Sendoso:

Sendoso, the leading Sending Platform, empowers businesses to create memorable customer experiences by integrating digital and physical sending strategies throughout the buyer’s journey. Offering more than corporate gifts, Sendoso delivers a comprehensive and measurable sending strategy to enhance marketing ROI and build stronger customer relationships. Trusted by global enterprises, including Fortune 100 and 500 companies, Sendoso supports demand generation, account-based marketing, and customer experience programs. With $152M in venture funding and a presence across North America, Europe, and Asia Pacific, Sendoso is revolutionizing how businesses engage with their audiences. Learn more at sendoso.com.

How we work:

• We work reasonable, sustainable and flexible working hours in a remote environment.  
• We offer “take what you need” PTO, and have a genuine, supportive culture around work life balance and boundaries
• We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization
• Some of us work near or in corporate offices (pandemic permitting) but many of us work remotely full time. You are empowered to choose the environment that maximizes your happiness, engagement and ability to reach our shared goals
• We provide comprehensive benefits to reward and support our employees 

What You'll Love:

• Comprehensive Medical Plans plans - we’ve got you covered!
• Take-What-You-Need Time Off
• LSA (Lifestyle Spending Account) with Compt
• 401K Plan
• FSA Plan
• Free General Medical & Mental Health care via Healthjoy
• Volunteer Time Off
• Birthday Time Off
• Generous parental leave benefits for both birthing and non-birthing parents
• Access to Employee Assistance Programs (EAPs)
• Financial wellness benefits through Morgan Stanley
• Remote work environment

What We Believe: 

• One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes. 

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