Payroll Call Center Specialist - Corporate (Las Vegas)

The Payroll Call Center Specialist compiles payroll data, entry of data, and reconciliation of errors, prepares payroll reporting data for the payroll analyst to maintain payroll records.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world''s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah''s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

• High School Diploma required.

• Minimum of 2 years of phone or customer service-related experience. (Payroll experience preferred)

ADDITIONAL REQUIREMENTS

• Knowledge of computer software; MS Excel, Access, and Project, Infinium.
• Attention to detail and numerical skills.
• Researches required employee information using available resources.
• Handles and resolve employee payroll grievances.
• Ability to identify and escalate priority issues.
• Provides internal customer service by obtaining employee information and guiding towards a resolution.
• Must have the ability to multi-task.
• Ability to recognize when follow-up is required with internal customers.
• Contact business or private individuals by phone.
• Must have strong listening skills.
• May be asked to perform various other clerical tasks.
• Maintains client confidence and protects operations by keeping information confidential.
• Researches required employee information using available resources.
• Handles and resolve employee payroll grievances.
• Ability to identify and escalate priority issues.
• Provides internal customer service by obtaining employee information and guiding towards a resolution.
• Must have the ability to multi-task.
• Ability to recognize when follow-up is required with internal customers.
• Contact business or private individuals by phone.
• Must have strong listening skills.
• May be asked to perform various other clerical tasks.
• Maintains client confidence and protects operations by keeping information confidential.