Payroll Coordinator

ATD Technology LLC

Bronx, NY

JOB DETAILS
SALARY
$30–$32
SKILLS
Call Centers, Computer Skills, Corporate Compliance, Corporate Policies, Customer Support/Service, Fortune 1000 Customers, Government, High School Diploma, Identify Issues, Payroll Management, Payroll Software/Services, Problem Solving Skills, Scripting (Scripting Languages), Service Delivery, ServiceNow, Small Company, Software Administration, Workplace Issues
LOCATION
Bronx, NY
POSTED
1 day ago
Duties:
  • Provide professional and quality customer service to employees through adherence to the department's scripts, and in compliance with corporate policies and procedures
  • Resolved employee inquiries utilizing system tools, reports and policies and procedures
  • Identify and escalate complex issues and provide follow-up/ closure
  • Create and maintain Service Now tickets to ensure efficient handling and prompt response of escalated inquiries
  • Complete payroll and timekeeping related forms
  • Guide employees through troubleshooting and navigation assistance with ESS, MSS and ERC webpages
  • Collaborate with all areas of Payroll and HR to resolved employee issues
  • Provide coverage for Payroll Shared Services Call Center
  • Participate in trainings and review of communications to stay updated on applicable software, policies and procedures
  • Participate in special projects and perform all other duties as assigned
Skills:
  • 1+ years of related customer service/payroll experience
  • Knowledge/experience in customer service delivery
  • Strong technology and computer skills
  • Proven experience in providing excellent service to customers
  • Payroll experience
Education:
  • High School Diploma/GED required.
  • Bachelor's Degree - preferred
Shift:
  • 8:00 AM-4:30 PM
  • 35 hours/week
  • 5 days a week
Department:
  • CORPORATE PAYROLL OPERATION

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.

About the Company

A

ATD Technology LLC

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, North Dakota, Idaho, Southern California, Michigan and New Jersey. With a breadth of services, multiple locations, and over 230 employees strong, Corporate Technologies is able to support their customers on a national level. It offers a wide range of IT solutions, including managed IT services, staffing services, storage and virtualization solutions, VoIP and PBX telephone systems, computer networking solutions, repair and warranty services, and systems integration and consulting. Corporate Technologies’ Technology Advantage® program provides a niche service for small and medium size businesses requiring IT support and services. In addition, Corporate Technologies’ data center and online backup services bring highly secured managed services to our customers throughout the United States, providing business continuance for companies that require 24x7 uptime. Corporate Technologies has leveraged its 29 years of industry experience to gain many valuable certifications with leading manufacturers of technology hardware and software. For additional information on Corporate Technologies visit www.gocorptech.com or call 800-680-8415

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1981
WEBSITE
http://www.gocorptech.com/