Payroll Specialist

Lancesoft

Lakeland, FL

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JOB DETAILS

SALARY

$20

SKILLS

Accounting, Best Practices, Case Management, Continuous Improvement, Corrective Action, Customer Support/Service, Data Analysis, Documentation, ECP Standards, Establish Priorities, Finance, Financial Systems, Human Resources, Information Technology & Information Systems, Knowledge Transfer, Maintain Compliance, Metrics, Microsoft Excel, Organizational Skills, Payroll Administration, Payroll Software/Services, Payroll Tax, Presentation/Verbal Skills, Process Development, Process Improvement, Record Keeping, Regulatory Compliance, Regulatory Requirements, SAP, Service Level Agreement (SLA), State Laws and Regulations, State Tax, Tax Regulations, Team Player, Time Management, Training/Teaching, Writing Skills

LOCATION

Lakeland, FL

POSTED

18 days ago

Title: Payroll Specialist
Duration: 3 months with possible extension to 6+ months
Pay Range: $20 - $24/h on W2
Location: Lakeland, FL 33813, USA (REMOTE)

Responsibilities: Tier 2 Case Management
-Serve as the escalation point for complex payroll inquiries and case investigation beyond Tier 1 resolution
-Analyze payroll data, identify root-case issues, and coordinate corrective actions across HR, Finance and IT systems
-Manage end-to-end case lifecycle;intake, documentation, investigation, resolution and closure
-Maintain accurate case records in the case management system, ensuring compliance with audit and regulatory requirements
-Produce regular metrics and reports (e.G. Case volume, SLA compliance, root-cause trends.)
-Partner with internal stakeholders to develop process improvements and preventative controls
-Provide training and knowledge transfer exchanges with Tier 1 staff on recurring issues and best-practice resolutions

Required Qualifications:
Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience)
Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or high-level payroll issues
Proficiency with payroll systems (SAP ECP a plus!), Strong excel/Power Query abilities
Understanding of federal/state payroll tax regulations (e.G., FICA, IRS, state withholding)
Demonstrated problem-solving skills with data-driven decision making
Excellent written and verbal communication;ability to convey complex issues to non-technical audiences
Demonstrated knowledge of Payroll principles & processes

Desired skills /Competencies:
Certified Payroll Professional (CPP)
Strong SAP Employee Central systems experience
Customer service mindset with a focus on timely, accurate resolution
Strong organizational skills;ability to prioritize multiple cases simultaneously
Collaborative approach - works effectively across functions and levels
Continuous improvement - proposes and implements process enhancements

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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