Communication Skills, Customer Support/Service, Healthcare, High School Diploma, Hospital, PBX (Private Branch eXchange), PBX Operator, Telephone Skills, Telephony
The PBX Operator manages on-duty activities related to computer and telephony systems, providing prompt, courteous, and professional call handling and routing.
They must know equipment locations, passwords, and follow protocols for system rebooting.
Responsibilities include accepting and directing inbound calls, making outbound calls, and ensuring high service standards with clear communication.
**Requirements:**
- High School Diploma or GED
- At least two years of PBX, customer service, or hospital-related experience
- Preferred: some college, three years of customer service, hospital setting experience
**Work Environment:**
The role is based at a healthcare facility committed to quality care and community well-being, offering a supportive environment in a vibrant community known for its outdoor lifestyle and balanced work-life opportunities.