PCA Skills Trainer - bilingual preferred

Ad Lib, Inc*

Pittsfield, MA

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JOB DETAILS

SKILLS

Activities of Daily Living (ADLs), Advertising, Communication Skills, Contract Requirements, Customer Relations, Customer Support/Service, Data Entry, Documentation, Driver's License, English Language, GPS (Global Positioning System), Identify Issues, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Multilingual, Payroll Management, Personal Care, Philosophy, Project/Program Management, Regulations, Resolve Customer Issues, Training/Teaching, Willing to Travel

LOCATION

Pittsfield, MA

POSTED

10 days ago

The PCA Skills Trainer plays a vital role as the liaison between the consumer, AdLib, and MassHealth. PCA Skills Trainers assist with non-clinical program eligibility determination, including assessment of the consumer\'s ability to manage PCAs as an employer. This role provides functional skills training, which teaches the consumer to manage their program in compliance with MassHealth rules and regulations. This is a direct service role that requires regular in-person and home visits with consumers, as well as maintaining detailed and accurate records per MassHealth and agency requirements. As a direct services position, the PCA Skills Trainer is expected to engage with consumers and other stakeholders in a manner that promotes consumer-control and independent living philosophies. Inclusion and personal empowerment are at the heart of AdLib\'s mission and all staff are expected to act in a manner that promotes an inclusive and positive work environment. **ESSENTIAL FUNCTIONS:** - Assesses consumers for basic eligibility for the MassHealth PCA Program and ability to independently manage their program as a consumer employer. - Explains, in plain language, MassHealth required forms to consumers and their representatives (if any). - Conducts and documents assessments of the Consumer\'s ability to manage PCA services in accordance with contract requirements. - Provides functional skills training to PCA consumers and/or surrogate on how to be an effective employer of PCAs; understanding MassHealth rules and regulations; how to meet their Activities of Daily Living (ADL\'s) and Instrumental Activities of Daily Living (IADL\'s); advertising and hiring of PCA\'s; the \"Rewarding Work\" web site; management of PCA payroll and utilizing the electronic visit verification (EVV) system; and generally how to manage their daily personal care program. - With the consumer and/or surrogate, develops and documents a written service agreement in accordance with contract requirements and established forms. This service agreement will include 1) A detailed description of the responsibilities of the PCA, the fiscal intermediary, the consumer, the surrogate, and the personal care agency; 2) If needed, surrogate information including a detailed description of the surrogate\'s responsibilities and the expected frequency of the surrogate\'s visits to the consumer; 3) A list of PCA\'s available in an emergency; and 5) The type and frequency of functional skills training to be provided by AdLib. - Maintains a good working relationship with the state\'s selected fiscal intermediary (FI) - Tempus. This includes resolving consumer complaints and troubleshooting issues with the FI. -Performs all required data entry and documentation as required by AdLib\'s PCM Program contract and timelines. - Attends trainings, meetings, and conferences as required. - Performs duties as assigned by the PCA Skills Training Supervisor or PCM Director. **QUALIFICATIONS** - At least one year of experience providing services to persons with disabilities. - High school diploma or equivalent. - Ability to understand and envelop independent living philosophy and consumer control. - Drivers license and ability to travel in personal vehicle to consumer homes throughout Berkshire County. - Ability to read, write, and type in English. - Strong customer service skills and ability to communicate effectively with all types of people. - Ability to learn and utilize multiple electronic record systems. - Competency in Microsoft Outlook, Word, and Sharepoint. Basic ability in Excel. - Ability to read and understand MassHealth regulations and paperwork. - Ability to navigate to remote locations in Berkshire County using GPS or maps. - Ability to use Android cell phone. - Ability to learn and teach EVV or other systems required by FI or MassHealth.

About the Company

Ad Lib, Inc*

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