PEAK - Care Coordinator

Position Introduction:

HSC Tulsa is hiring a Social Work Care Manager through OU's PEAK Temporary Staffing Service. This position is designed to be temp to permanent hire.

Purpose of Job: The Care Coordinator is responsible for providing care management services to non-complex members.

Major Tasks:

• Provide social services to members identified for supportive care management services by performing various duties such as assessments, referrals, and care coordination.
• Complete Health Risk Screens for members in the supportive care group.
• Evaluate members’ social needs and make appropriate referrals to social organizations for support.
• Collaborate with members health care providers as necessary.
• Follow up with assigned members at least quarterly to screen for additional needs.
• Provide information and educational materials around members disease process, social services, or other identified needs.
• Complete periodic screenings to assess for members level of care management and make appropriate referrals for more intensive intervention when necessary.
• Participate in case staffings and interdisciplinary teams.
• Maintain timely documentation of care management activities in the management information system.
• Maintain professional communication with care managers, healthcare providers, nurses, and social workers in clinics.
• Maintain professional follow up with care managers, healthcare providers, nurses, and social workers in clinics to requests for information and assistance.
• Participate and provide feedback on process changes and updates.
• Utilize database management, reporting, and information systems to gather data, organize reports, and identify individuals eligible for care management.
• Other duties as assigned

It is a hybrid position with 2 days in the office required, with Wednesday being one of the required days.

In Person only for first 3 or 4 weeks of Training AND

In Office Tuesday, Wednesday and Thursday for 1^st 90 days or until successfully complete the Competency and Experience Check List

After that, can be at home 3 days and In Office Wednesdays and their office day of choice

Required Education and Experience:

• Bachelor’s degree in social work or related healthcare field
• at least one year of experience in healthcare and social services
  
  

Skills:

• Excellent oral and written communication skills, competence in Microsoft Excel, and excellent organizational skills.
• Basic knowledge of the principles and practices of social and psychological casework.
• Basic knowledge of social and welfare resources available in the community, hospitals, and clinics.
• Basic knowledge of Medicare and Medicaid laws and guidelines, managed care contracts and other legal and regulatory requirements.
• Ability to analyze and interpret a situation in order to determine a course of action to be discussed with the supervisor.
• Ability to communicate technical data with the patients, family members, or caregivers.
• Must have interpersonal skills.
• Ability to handle stressful situations.

Required Certifications and Licenses:

• Basic Life Support Certification within 30 days of the hire date in this position.

Department Preferences:

• Licensed Social Work Associate (LSWA).