Administrative Skills, Artificial Intelligence (AI), Calendar Management, Co-Payments, Communication Skills, Dental Insurance, Detail Oriented, Documentation, Electronic Medical Records, Healthcare, Healthcare Customer Service, High School Diploma, Leadership, Life Insurance, Medical Treatment, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Pediatrics, Record Keeping, Team Player, Vision Plan
Pediatric Patient Coordinator | Full-Time | 716 Indian Trail Suite 140 Harker Heights, TX 76548
At Therapeds Works, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families.
Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting.
Your Role:
- Greet patients and families with warmth and professionalism
- Manage patient check-in and check-out procedures
- Schedule appointments and maintain accurate records
- Verify insurance benefits and collect co-pays as needed
- Support communication between therapists and patients
- Assist with general administrative tasks to keep the clinic running smoothly
Requirements
- High school diploma or equivalent
- Previous experience in a healthcare or customer service setting preferred
- Excellent organizational and communication skills
- Friendly, reliable, and detail-oriented
- Comfortable using scheduling and EMR systems (training provided)
Benefits
- Compensation: $15.00- $16.00 per hour
- Medical, dental, and vision insurance
- Generous PTO and paid holidays
- 401(k) with company match
- Tuition loan reimbursement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Additional voluntary benefit options
Workplace Experience & Perks
- Monday-Friday schedule with flexible scheduling opportunities
- Access to Scribe AI-powered documentation technology
- Manageable caseload expectations
- Live CEUs and professional development through H2U
- Leadership development and career advancement opportunities
- Collaborative, clinician-led culture
- Strong administrative support
- Employee recognition programs
Advance Your Career. Let’s build a career that works for you. Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.