Peer Mentor "STUDENTS ONLY" (Federal Work Study)

Job Summary

Gateway Community and Technical College invites applications for the (Student Only) part-time position of Peer Mentor. This position provides case management support to Gateway students for housing, groceries, childcare, transportation, etc.

Job Duties:

Peer Mentors will provide Gateway students information about resources and conduct weekly check-ins consisting of: phone outreach, emailing, in-person appointments (if requested by the student), advocacy, referral to support services within Gateway and off-campus. Training is provided.

Availability: Flexible- report available hours to supervisor. Please note that you may be at various campuses. Prepare to be flexible

• Assist students/peers on caseloads by:
• Finding community resources, how to refer and follow up
• Finding support services and/or networks within Gateway, how to refer and follow up
• Initiate an application for state benefits (Ohio/Kentucky/Indiana), how to refer and follow up
• Conducting outreach and awareness activities to the target populations as well as mentoring with at-risk students
  
• Manage your assigned caseload, including:
• Outreach
• Awareness of services
• Follow Up
• Mentoring
• Referrals
• Internal/External Resources - Become knowledgeable of resources students can obtain and access-on and off of campus
• Provide Advocacy - Basic policy/eligibility knowledge of your cases’ concentration area.
• Data Entry/Tracking - responsible for showing the outcome of your case management. This may include, but not limited to phone call logs, email transmittances, face to face appointment tallies.
• Return Phone Calls promptly
• Starfish/Early Alert - Work with Site Lead on Starfish Retention Solutions.
• Miscellaneous-not limited to:
• Workshops
• Self Sufficiency
• Stress Management
• Financial Independence
• Projects
• Classroom presentations
• Table Outreach

Minimum Qualifications:

• GPA 2.5 or higher
• Knowledge needed in community resources and Gateway Community and Technical College resources
• Basic computer skills