Peer Success Advisor

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Peer Success Advisor

#55011

Graduate & Online School

Details:

• Category: Work Study
• Openings: One
• Position Type: Student Hourly
• Posted on: July 10, 2026
• Open until: filled
• Work Hours: Up to 20 hours per week
• Wage: $13/hr
• Location: Cedar City, UT

Description:

Join a dynamic office culture where you will be given opportunities to build both your skillset as well as your resume. Peer Success Advisors help graduate and online undergraduate students through the student lifecycle from inquiry to course registration. As a PSA, you will also work alongside Student Success Advisors, assisting them on specific tasks related to their programs. Our Peer Success Advisors provide a crucial service as they guide SUU's online and graduate students from admission to graduation.

Responsibilities:

• Actively participate in phone call campaigns, including calling students to help them with class registration and general questions they may have.
• Answer incoming phone calls, text messages, and emails. Respond quickly and with precision.
• Review and respond to appointment requests.
• Coordinate meeting times between Student Success Advisors and students.
• Answer questions about resources available to students and connect students with those resources.
• Work as a team on office initiatives and projects as assigned.
• Other responsibilities as assigned.

Qualifications:

• At least one year of college experience preferred
• Work Study eligibile
• Task oriented
• Great communicator, both written and oral
• Ability to work with varying types of people
• Motivated to help others
• Love for SUU and a strong desire to promote its programs
• Professional attitude when conducting business
• Responsible, reliable, and respectful
• Detail oriented
• Works well under high stress
• Great problem-solving skills
• Previous call center or customer service experience is a plus
• Desire to work with a fun and exciting team!

Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.