Peer Support Services Supervisor

Blue Ridge Health is currently seeking a Peer Support Services Supervisor to be part of our Behavioral Healthcare Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Flexible Schedules Available

What You'll Do:

The Peer Support Services Program Supervisor plays a vital leadership role in advancing recovery-oriented services throughout Blue Ridge Health. Drawing upon the values, principles, and practices of peer support, the Program Supervisor provides leadership, mentorship, and guidance to Peer Support Specialists while promoting a culture of hope, dignity, self-determination, self-advocacy, wellness, and community inclusion. Responsibilities include:

• Consistently modeling the key concepts of recovery for other Peer Support Team members and maintaining a recovery-oriented focus, tone and environment for the team as well as for service recipients
• Demonstrating the core values of peer support by building and maintaining effective working relationships with colleagues, employees, and members of outside agencies
• Receiving and reviewing referrals and providing access to peer support services in a timely manner. Triaging cases to determine status (emergent, urgent, routine) and make referrals for other services as appropriate.
• Directing, reviewing and evaluating person-centered planning activities and outcomes in a manner consistent with state guidelines.
• Planning, organizing and directing the work of Peer Support team members to assure that services provided meet service definition standards and other internal standards of care.
• Coordinating weekly team meetings to review administrative needs, discuss clients' status and progress, develop work plans and ensure quality care.
• Provide leadership, supervision, coaching, mentoring, and ongoing support to Peer Support Specialists across multiple service locations and programs.
• Support the professional growth and development of Peer Support Specialists through training, reflective supervision, skill development, and coaching.
• Cultivate collaborative relationships with internal teams, community organizations, and service partners to expand recovery opportunities and reduce barriers to care.

Disclaimer:

This role requires flexibility to transport clients/patients to organization-sponsored services or resources that address their basic and clinical needs. Drivers transporting clients/patients or driving company vehicles are to be age 21 or greater. For those using their personal vehicles to transport clients/patients, a certificate of insurance is required demonstrating at least the minimum required NC auto liability insurance.

What We're Looking For:

• High school diploma or equivalent required.
• North Carolina Certified Peer Support Specialist credential required.
• Meet Qualified Professional requirements as outlined in 10A NCAC 27G .0104(18).
• 3+ years' experience as a Peer Support Specialist
• Lived behavioral health and/or substance use recovery experience required
• Previous Peer Support Specialist, Community Health Worker, Community Navigator, Family Navigator, or related community-based recovery support experience preferred.
• Supervisory, team lead, training, or program coordination experience preferred.
• Knowledge of Peer Support Services, Person-Centered Planning, recovery-oriented practice and community resources preferred
• Valid driver's license and acceptable driving record required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.