Pega CDH Developer

Role: Engineer

Required Skills: Pega

Experience: 8 - 10 Years

Function: TECHNOLOGY

Apply By: 2026-12-04

Pega CDH Developer

Must Have Technical/Functional Skills

• 8 to 10 years of overall IT experience with strong expertise in Pega Development.
• Hands-on experience with Pega Customer Decision Hub (CDH) implementations.
• Strong understanding of:

o Next-Best-Action (NBA)

o Decision Strategies

o Adaptive Analytics

o Engagement Policies

o Customer Journey Management

o Real-Time Decisioning

• Experience with Pega integrations and enterprise application interfaces.
• Strong knowledge of REST/SOAP APIs, service integrations, and troubleshooting.
• Excellent debugging and problem-solving skills.
• Strong communication and stakeholder management skills.
• Experience creating technical and functional documentation.
• Ability to work effectively in Agile delivery environments.

Preferred Certifications:

• Pega Certified Senior System Architect (CSSA)
• Pega Customer Decision Hub Consultant Certification
• Pega Lead System Architect (LSA) (preferred)

Roles & Responsibilities

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH).
• Configure and maintain Next-Best-Action (NBA) strategies, arbitration, engagement policies, and adaptive models.
• Develop and optimize decision strategies, interaction history, and customer journey orchestration capabilities.
• Collaborate with business stakeholders, architects, and cross-functional teams to translate business requirements into scalable technical solutions.
• Integrate Pega applications with enterprise systems using APIs, web services, and other integration technologies.
• Perform application debugging, root cause analysis, and performance tuning to ensure optimal system performance.
• Participate in code reviews and ensure adherence to Pega development best practices and enterprise standards.
• Create and maintain technical design documents, implementation guides, and operational documentation.
• Support production deployments, troubleshooting activities, and ongoing platform enhancements.

Salary Range- $100,000-$120,000 a year

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