Pega Infrastructure Analyst

Pega Infrastructure Analyst

Required Skills and Expertise

• Pega Platform administration and upgrade experience.
• Apache Kafka architecture and disaster recovery implementation.
• Elasticsearch and AWS OpenSearch service integration.
• Kubernetes and Amazon EKS administration.
• Helm chart development and deployment automation.
• Docker containerization and image management.
• Infrastructure-as-Code (IaC) pipeline implementation.
• AWS networking and load balancing concepts, including ALB configuration.
• Production support, troubleshooting, and performance optimization expertise.

Scope of Work

1. Kafka Externalization and Disaster Recovery Implementation

• Design and implement Kafka externalization from the existing environment.
• Configure and deploy a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.
• Establish replication, monitoring, and failover mechanisms to ensure business continuity and high availability.
• Validate DR readiness through testing and documentation of recovery procedures.

2. Elasticsearch Externalization to AWS OpenSearch

• Externalize Elasticsearch services from the Pega deployment architecture.
• Integrate the Pega platform with an external search solution hosted on AWS OpenSearch Service.
• Configure and connect the SRS (Search and Reporting Service) EKS cluster to AWS OpenSearch.
• Validate indexing, search functionality, scalability, and operational performance.

3. Helm-Based Deployment of Backing Services

• Develop and maintain Helm charts for deployment of supporting and backing services within the Kubernetes environment.
• Configure integrations between deployed services and the Pega platform.
• Implement environment-specific configurations, parameterization, and deployment automation through Helm.
• Ensure deployments follow enterprise standards and operational best practices.

4. Platform Upgrade

• Perform an upgrade of the existing Pega platform from Version 23 to Version 26.
• Conduct compatibility assessments, dependency analysis, and remediation activities as required.
• Execute upgrade activities across development, testing, and production environments.
• Validate platform functionality, performan ce, and stability following the upgrade.

5. Containerized Application Deployment Modernization

• Upgrade application deployment processes to leverage containerized deployments.
• Utilize Pega-provided Docker images for application deployment.
• Implement and support deployment automation using Helm Charts and AME/Enterprise Infrastructure-as-Code (IaC) pipelines.
• Establish deployment standards, rollback procedures, and release management practices.

6. Kubernetes and AWS EKS Administration & Support

• The resource performing this work shall possess practical experience with Amazon EKS and Kubernetes administration, including:
• Deploying and managing Kubernetes pods and workloads.
• Configuring and managing Kubernetes Ingress resources.
• Creating and maintaining Service Accounts and role-based access controls (RBAC).
• Configuring and managing AWS Application Load Balancers (ALB) for ingress traffic routing.
• Troubleshooting Kubernetes deployments, networking, and platform integrations.
• Supporting operational activities related to cluster management and application availability.

Deliverables

• Kafka externalization and DR architecture implementation.
• AWS OpenSearch integration for SRS and search services.
• Helm charts for backing services and Pega platform deployments.
• Pega platform upgrade from v23 to v26.
• Containerized deployment framework using Docker, Helm, and Enterprise IaC pipelines.
• Technical documentation, deployment guides, and DR runbooks.
• Knowledge transfer and operational support documentation.

Salary Range- $110,000-$125,000 a year