Penalty Support Specialist

Expert Technology Services

Phoenix, AZ

JOB DETAILS
SKILLS
10-key (Tenkey) Numeric Keypad, Accounting Software, Administrative Skills, Attorney, Customer Support/Service, Data Entry, Fax Machines, Mail Processing, Office Equipment, Organizational Skills, Problem Solving Skills, Tax Accounting, Typing
LOCATION
Phoenix, AZ
POSTED
6 days ago

Security Comments:

Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.

Position Description:

REPOST OF 11659 - NO DUPLICATE CANDIDATES. Processes AZ form 285(s) and AZ form 290(s)as assigned: ? Processes incoming Forms 285 and 290, reviewing for accuracy and completeness ? Prepares and processes Power of Attorney (POA) forms or Penalty Abatement forms for data entry into the tax accounting system or PRU team inventory master ? Ensures forms and all actions taken for paper, emails, and faxes are organized and securely stored ? Researches and resolves POA and Prescreening issues and questions ? Serves as a point-of-contact for taxpayer inquiries and cases related to AZ form 285(s) and AZ form 290(s) ? Provides tier 1/basic -level customer care to taxpayers regarding forms completion (Form 285 and Form 290) ? Escalates intermediate and complex taxpayer inquiries and cases to senior team member ? Processing the Mail (as assigned, in office ? Other duties as assigned 10% Onsite - will need to be onsite to process mail as needed Preferred Skills - basic office equipment knowledge, 10 key experience Required Skills - basic admin skills, typing, filing, etc. Education Preferences - Associate's degree, or equivalent experience

About the Company

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Expert Technology Services