Business Management Analyst
Location: Arlington, Virginia
Schedule: Monday-Friday, generally 8:00 a.m.-4:30 p.m. ET
Experience Required: 1-3 years
Fitness Requirement: Ability to obtain and maintain a favorable DHS Suitability/Fitness Determination
Employment Status: Contingent upon contract award
Position Overview:
ITSC is seeking a Business Management Analyst to support the Cybersecurity and Infrastructure Security Agency's council, advisory, and strategic engagement programs. This position will provide administrative, analytical, project coordination, records management, and stakeholder engagement support to CISA councils, committees, working groups, and leadership teams. The ideal candidate is highly organized, detail-oriented, and able to manage multiple
assignments while producing accurate and timely work products.
Key Responsibilities:
- Support the development and maintenance of council charters, bylaws, membership structures, procedural documents, and governance records. Maintain membership rosters, distribution lists, participation records, action-item trackers, inquiry logs, and supporting documentation.
- Assist with planning and coordinating council, committee, working-group, and stakeholder meetings.
- Coordinate meeting schedules, logistics, registration, materials, attendance tracking, notetaking, and follow-up activities.
- Prepare agendas, pre-read materials, presentations, meeting summaries, reports, memoranda, and briefing materials.
- Track recommendations, decisions, votes, risks, deliverables, and action items through completion.
- Coordinate with government personnel and internal and external stakeholders to collect information and support engagement activities.
- Conduct research involving critical infrastructure, cybersecurity, physical security, resilience, emerging risks, policies, and technology trends.
- Assist with qualitative and quantitative analyses to identify trends, process gaps, and opportunities for improvement.
- Support the development of project schedules, process flows, dashboards, status reports, risk registers, and Plans of Action and Milestones.
- Manage designated email accounts, respond to inquiries promptly, and maintain accurate correspondence records.
- Organize and maintain files in accordance with federal records-management requirements.
- Review documents for accuracy, consistency, grammar, formatting, and compliance with CISA and DHS standards.
- Provide general administrative and project support as assigned.
Required Qualifications:
- One to three years of experience in business analysis, program support, project coordination, administrative support, policy research, government operations, or a related field.
- Ability to obtain and maintain a favorable DHS Suitability/Fitness Determination.
- Strong organizational, analytical, research, writing, editing, and communication skills.
- Experience coordinating meetings, maintaining records, tracking action items, or supporting projects and stakeholders.
- Ability to prepare clear and professional reports, presentations, meeting materials, and correspondence.
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
- Ability to manage competing priorities and meet established deadlines.
- Ability to work independently and collaboratively in a government-support environment.
- U.S. citizenship
Preferred Qualifications:
- Bachelor's degree in business administration, management, public policy, homeland security, cybersecurity, communications, or a related discipline.
- Previous experience supporting DHS, CISA, another federal agency, or a government contractor.
- Familiarity with federal councils, advisory committees, working groups, or stakeholder engagement programs.
- Experience with SharePoint, Microsoft Project, Power BI, dashboards, or task-management platforms.
- Knowledge of critical infrastructure, cybersecurity, physical security, resilience, or federal policy.
- Familiarity with federal records-management requirements or the Federal Advisory Committee Act.
Work Environment
Work will primarily be performed at CISA facilities in Arlington, Virginia. Telework may be permitted with government approval. Occasional local or overnight travel may be required.
ITSC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable
federal, state, or local law.