PEO IT Support
Required Skills/ Education/Experience
- 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include understanding management processes and communication across all levels of the organizational hierarchy.
- 2 years of experience working with configuration, curation, access management, and other runtime operations tasks for Confluence, JIRA, SharePoint, Tableau, shared file folders and sites, and other business administration tools.
- 1 year of experience in JIRA developing and running automation scripts as well as performing system administration tasks
Desired Skills/ Education/Experience
- Certification in any business administration tools or technologies.
- Experience with Agile Systems Development, with emphasis on Scaled Agile Framework (SAFe) processes
Examples of work tasks include:
- Manage and curate access control lists for the various administrative tool sites.
- Create new accounts and project sites within the administrative tools.
- Perform Tier 1 troubleshooting for MC&G PEO users to resolve problems in the administrative tools.
- Ensure MC&G PEO administrative tools can interface and interact with each other as needed to visualize data through Tableau or another visualization tool.
- Manage version upgrades of administrative tools to stay current and compliant with NGA policy.
- Submit problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk.
- Track and status MC&G PEO problem tickets for the administrative tools.
- Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool administrator resources for more in-depth training.
- Identifying and documenting Weekly Activity Report (WAR) inputs.
Clearance
Location
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TRIAEM, LLC
Our employees are our greatest resource and each member of the team is just as important as the next. We enjoy a flat organization where constructive comments are welcome and seen as detailed information on how to build a stronger company.
Trust, Flexibility and Responsibility are three key elements of our values that allow the freedom for our employees to create their own paths to success. We are always seeking out individuals who are 100% in all categories and understand the importance of teamwork.
In order to retain the best, we offer exceptional benefits for:
Health, Dental & Vision
An optional Flexible Spending Plan
401k Matching
Tuition Reimbursement
Life Insurance
We also offer generous paid vacation, as well as, performance recognition awards and referral bonuses. Contact us for more information or to send us your resume. We look forward to hearing from you and hopefully welcoming you to the team soon!
TRIAEM LLC is an 8(a), Economically Disadvantaged Woman-Owned Small Business (EDWOSB) based in Sterling, Virginia. TRIAEM is known for providing exceptional people who all have proven experience supporting military and intelligence operations worldwide with exceptional results, 100% of the time. Business areas surround non-developmental, Systems Integration & Engineering, Cyber Security, Acquisition and project/program management oversight support to organizations that require OCI-free professional services without the burden of recently revised Organizational Conflicts of Interests rulings. The majority of the diverse TRIAEM staff have education levels ranging from recent college graduates to PhD’s and have industry recognized certifications in:
PMP ®
ITIL
Agile
SAFe
SCRUM Master
Certified Ethical Hacker (CEH)
CISSP certified