Adjudication, Alliance/Partner Marketing, Background Investigation, Biotech and Pharmaceutical, Case Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Support/Service, Employment Contracts, English Language, Establish Priorities, Human Resources, Human Resources Management, Human Resources Software, Interpersonal Skills, Knowledge Management Systems, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Visio, Microsoft Word, Multitasking, Offer Letters, Organizational Skills, Presentation/Verbal Skills, Procedure Development, Quality Management, Regulatory Compliance, Regulatory Requirements, Service Delivery, Service Level Agreement (SLA), ServiceNow, Short Messaging Service (SMS), Standard Operating Procedures (SOP), Support Documentation, Team Player, Testing, Writing Skills
Job Description:
General Summary:
The People Experience Associate is responsible for establishing a best in class pre-hire experience for new hires. This role is also responsible for ensuring quality management and fulfillment of HR Service requests. In this role, the incumbent will develop broad and comprehensive experience, skills and knowledge in global HR organizational policies, procedures and practices.
This role is hybrid - 3 days in office.
Contract role - will start with 6 months and has the chance to extend up to two years.
Key Duties and Responsibilities:
- In partnership with the broader People Experience Team, design and facilitate an optimal process for pre-boarding
- Generate offer letters and employment contracts, validate for accuracy and ensure all supporting offer documents are distributed, received and filed appropriately based on local legislation
- Initiate and adjudicate background investigations
- Conduct global employment eligibility verifications and ensure compliance with all local regulations and requirements
- Respond to requests and inquiries from candidates and employees, prioritizing as appropriate, and execute on the key tasks and activities in accordance with defined procedures and guidelines
- Assist in delivery of business results by meeting or exceeding all service level agreements and delivering high quality services that meet or exceed customer expectations
- Responsible for the adherence of SOPs, work instructions and process maps
- Aid with the creation of knowledge articles
- Assist with Benefits Administration reporting
- Contribute to review and testing of new or updated contact channels and the design and continuous improvement of employee life cycle process via Service Excellence framework
Knowledge and Skills:
- Experience with HR software, case & knowledge management systems, e-file or document creation tools a plus
- Knowledge of Workday and ServiceNow a plus
- Proficient in Microsoft products (Excel, Word, PowerPoint), Visio a plus
- Fluency English is required, other languages a plus
- Strong collaboration and communication skills across cultures and management levels
- Ability to multi-task and prioritize confidential workload
- Strong customer service skills with the ability to network effectively
- Strong interpersonal, written and oral communications skills
- Ability to multitask and to be flexible to work assignments
- Strong organizational skills
Education and Experience:
- Bachelor's degree
- Typically requires 1 year experience (Internships/Co-ops included)
Pay Range:
$29/HR
Requisition Disclaimer:
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
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If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at
tempstaffing@vrtx.com
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No C2C or Third-Party Vendors
V
Vertex Pharmaceuticals
Vertex is a global biotechnology company that aims to discover, develop and commercialize innovative medicines so people with serious diseases can lead better lives. In addition to our clinical development programs focused on cystic fibrosis, Vertex has more than a dozen ongoing research programs aimed at other serious and life-threatening diseases. Founded in 1989 in Cambridge, Mass., Vertex today has research and development sites and commercial offices in the United States, Europe, Canada and Australia. For six years in a row, Science magazine has named Vertex one of its Top Employers in the life sciences. For additional information and the latest updates from the company, please visit www.vrtx.com
5,000 to 9,999 employees
Biotechnology/Pharmaceuticals