People Operations Advisor

Graphcore is a UK-headquartered semiconductor and AI compute company, now part of SoftBank's global AI ecosystem. Our headquarters are in Bristol, with offices in London, Cambridge, Poland, Germany, and Taiwan. In 2026, we opened new key locations in India and US with the aim to build out key engineering and operational hubs to support our next phase of growth. 

Our mission is to build the future of AI compute - and that depends not only on exceptional engineering but also on an outstanding People function. As we scale globally, the People team is focused on building strong operational foundations and a great employee experience everywhere we operate. 

You will be part of the Global People Team, working closely with People Partners and collaborating with People Operations, Talent Acquisition, Finance, Legal, and Workplace teams. 

Job Summary 

The People Operations Advisor - US will be responsible for delivering high-quality People operations across the US region, acting as the execution partner to the US People Lead. 

This role is critical to stabilising and scaling the US organisation, ensuring onboarding, employee lifecycle processes, benefits, and systems are delivered accurately and efficiently across a distributed workforce. 

The role will work closely with the Global People Operations team and specialist functions, ensuring consistent delivery of global processes while supporting local requirements across the US. 

You will also work with external providers including Sequoia One (PEO), and support transition from current contractor support into a regional model. 

Responsibilities and Duties 

Operational Delivery 

Deliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teams 

Maintain employee lifecycle processes including changes, promotions, and leavers 

Ensure HRIS updates are completed accurately and in a timely manner 

Support payroll inputs, benefits administration, and documentation through Sequoia One 

Employee and Manager Experience 

Act as a key point of contact for employees and managers across the US 

Manage and respond to queries through ticketing systems and shared channels 

Support onboarding experience and day-to-day employee lifecycle activities 

Provide guidance on processes, policies, and workflows 

Benefits, Compliance, and Mobility Support 

Support administration of benefits, including enrolment, changes, and renewals 

Partner with Sequoia One to ensure compliant and effective delivery of benefits and employment processes 

Support background checks and pre-employment processes 

Support visa and immigration processes in partnership with Global Mobility 

Maintain documentation and support audit readiness 

Ensure consistency with US employment requirements and internal policies 

Workflow, Systems and Process Management 

Manage workflows, tasks, and requests across People processes 

Work closely with the Global People Operations team to ensure consistent global process delivery 

Support HRIS accuracy, reporting inputs, and system updates 

Contribute to ticketing system rollout and structured service delivery 

Identify opportunities to improve efficiency, automation, and process consistency 

Regional Support and Build 

Support the Regional People Lead in building and scaling the US People model 

Help establish a consistent and scalable operational foundation for the region 

Candidate Profile 

Essential 

Strong experience in People/HR operations in the US 

Experience managing onboarding, lifecycle processes, and HR systems 

Experience supporting benefits administration and working with vendors 

Strong attention to detail and process management capability 

Ability to manage multiple priorities in a fast-paced environment 

Strong communication and stakeholder management skills 

Desirable 

Experience in a software, technology, or AI-focused organisation 

Experience supporting engineering or technical teams 

Experience working with PEO models (e.g. Sequoia One) 

Experience supporting distributed or multi-site and multi-state teams 

Knowledge of California labor laws and compliance requirements 

Mindset and Approach 

Comfortable working in a fast-paced, scaling environment 

Demonstrates strong ownership, accountability, and attention to detail 

Works with urgency and a proactive, "say yes" mindset 

Focuses on delivering high-quality operational outcomes 

Motivated by supporting teams working at the cutting edge of technology 

Balances efficiency with compliance and consistency