People Operations Generalist

Rocket Lawyer Inc

San Francisco, CA

JOB DETAILS
SALARY
$83,287–$93,000 Per Year
SKILLS
Administrative Skills, Best Practices, Communication Skills, Compensation and Benefits, Data Quality, Detail Oriented, Documentation, HRIS/HRMS, Human Resources, Human Resources Processes, Intranet, Maintain Compliance, Military, Onboarding, Operational Support, Operations, Organizational Skills, Payroll Administration, Performance Reviews, Policy Development, Presentation/Verbal Skills, Procedure Development, Process Improvement, Regulatory Compliance, Slack, Time Management, Transaction Processing/Management, Writing Skills
LOCATION
San Francisco, CA
POSTED
30+ days ago

About your role

You'll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding. Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes. Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training. Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting. Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries. Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms. Help ensure adherence to established HR policies, procedures, and best practices. Support payroll processing by verifying data accuracy and compliance with internal requirements. Maintain and update process documentation and refresh HR content on the company Intranet. Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting.

What you'll need

2-5 years of HR Operations experience with hands-on HRIS work Strong organizational skills with sharp attention to detail Service-oriented mindset with strong written and verbal communication skills Ability to manage sensitive information with discretion and professionalism Comfortable working in a fast-paced environment with evolving priorities

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates

Interview Process

Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview

Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.

All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.

Compensation

Base salary range by location:

San Francisco Bay Area, CA: $83,287 - $93,000 Colorado: $70,794 - $83,287 Utah and North Carolina: $66,630 - $78,388

About the Company

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Rocket Lawyer Inc