People Operations Specialist

Description

RESPONSIBILITIES

• Partner with and support the Director of Payroll & Benefits on day-to-day People Operations initiatives.
• Assist with HR, payroll, and benefits audits while helping maintain accurate and compliant records.
• Coordinate the job description process, including creating new job descriptions, managing updates, and facilitating required two-year reviews.
• Update and maintain organizational charts to reflect our evolving teams and structure.
• Review and validate employee time records to help ensure payroll accuracy.
• Support internal and external audit requests by gathering and providing required documentation.
• Reconcile monthly benefit invoices and work with vendors to resolve billing discrepancies.
• Serve as backup support for payroll processing.
• Present Benefits and ADP information during New Employee Orientation to help new team members get off to a great start.
• Enter new hire information into ADP and manage E-Verify and I-9 documentation.
• Maintain the highest level of confidentiality when handling payroll, benefits, and employee information.
• Serve as backup support for Birthday & Anniversary announcements and the Employee Spotlights program.
• Ensure every employee has a current, signed job description maintained in their personnel file.
• File new hire documentation and maintain HR files in accordance with record retention requirements.
• Coordinate the policy management process, including creating new policies, managing updates, and facilitating required two-year policy reviews.
• Scan and upload employee training certifications to maintain accurate training records.
• Maintain employer and employee data within Lattice.
• Prepare employee merit increase and bonus letters in partnership with HR leadership.
• Respond to requests for employee records, including payroll, timesheets, medical files, and training documentation, while ensuring appropriate confidentiality and compliance.
• Serve as backup support for new hire onboarding by assisting with offer letters, monitoring background checks, drug screens, post-offer employment physicals, and new hire paperwork.
• Stay current on Thorne Research's policies, procedures, and People Operations best practices.
• Foster a welcoming, approachable, and service-oriented experience for employees while maintaining professionalism and discretion at all times.

WHAT YOU NEED

• Bachelor’s degree required, preferably in business or human resources. 
• A minimum of four years of working experience in human resources or office management.
• Strong Microsoft office skills (i.e.: Word, Excel, PowerPoint, Outlook) 
  • 4+ years’ experience generating formulas, pivot tables, and charts in Excel required.

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities