People Ops Manager

Role Overview

You will run the day-to-day operations of the people function for Moon - and support a sister company organization with 80+ employees: onboarding that works, an HRIS configured properly, benefits and compliance handled cleanly, and the people data that performance and goal systems depend on.

About the role

•   You will join reporting to the VP of People, building the operational layer for two organizations in a period of rapid growth. Your onboarding program is the first thing every new hire experiences - and with the hiring plan ahead, that is a lot of first impressions.

What you'll do

•   Build and run onboarding with structured 15/30/45-day checkpoints, measured and consistently executed.

•   Administer and configure Rippling: profiles, workflows, goal tracking, performance cycles, reporting.

•   Own benefits administration and California employment compliance.

•   Build the systems and processes that keep people data clean, secure, and compliant - with tracking, measurement, and SLAs that define what good looks like.

•   Run the HR helpdesk: answer benefits and policy questions with fast, documented resolutions.

•   Help investigate HR claims - and build the investigation process itself: intake, documentation, timelines, escalation.

•   Partner with the VP of People and the Finance department to build and administer the company's first-ever bonus and equity programs.

•   Put proper agreements, processes, and training in place - working with the VP of People and counsel - to minimize company liability.

•   Keep people data clean - dashboards, reviews, and bonus systems depend on it.

Qualifications

•   4+ years in people operations at a technology company.

•   Hands-on Rippling administration experience strongly preferred.

•   California employment practice familiarity.

•   Process builder: documents, automates, and improves - doesn't just execute.