People Relations Consultant Senior

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People Relations Consultant Senior

Charlotte, NC, United States

Job ID: R254196

Shift: 1st

Job Type: Regular

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Department:

14211 Enterprise Corporate - People & Culture Teammate Relations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Schedule: Monday-Friday, standard business hours (8:00 AM-5:00 PM)

Pay Range:

$41.10 - $61.65

Join Us in Redefining People Support

At Advocate Health, we're committed to helping people live well by creating a workplace culture rooted in dignity, respect, trust, and accountability. We're seeking an experienced People Relations Consultant Senior to serve as a consultative advisor to leaders, physicians, faculty, residents, fellows, teammates, and business partners as they navigate complex people-related concerns.

As a valued member of the People Relations & Enablement team, you'll play a critical role in helping leaders address workplace concerns early and effectively, assess risk, understand root causes, and make informed decisions that support performance, culture, and sustained improvement.

About This Opportunity

This opportunity is ideal for a strategic, relationship-driven HR professional who brings strong judgment, agility, and a coaching mindset. The People Relations Consultant Senior will help shift conversations from a narrow focus on policy violations to a broader understanding of what may be driving behaviors, outcomes, or workplace challenges.

In this role, you'll support the organization's continued evolution from reactive response to proactive prevention and enablement, while reinforcing a "one team, one model" approach to people support.

What You'll Do

• Serve as a consultative advisor to physicians, faculty, residents, fellows, leaders, teammates, and business partners navigating people-related concerns.
• Apply a coaching mindset to help leaders think through options, risks, impacts, and potential solutions.
• Support leaders in addressing issues early and effectively before concerns escalate.
• Enable leader empowerment and autonomy through strategic advisory and coaching.
• Help leaders assess risk, understand root causes, and make informed decisions that lift performance and culture.
• Shift conversations from "Did a policy get violated?" to "What is driving this behavior or outcome?"
• Reframe documentation toward a root-cause and solution-focused approach that emphasizes context, contributing factors, and improvement opportunities.
• Identify contributing factors related to leadership, culture, systems, or environment.
• Recommend actions that support learning, growth, accountability, and sustained improvement.
• Participate in intake and assessment of workplace concerns using a consultative framework.
• Distinguish between matters requiring formal investigation and those best addressed through advisory or coaching support.
• Ensure timely, fair, respectful, and thoughtful resolution of concerns.
• Apply policies, practices, and investigative protocols consistently and appropriately.
• Ensure decisions and recommendations align with enterprise governance and expectations.
• Support documentation practices that are clear, accurate, and defensible.
• Collaborate with Leader Relations, Teammate Relations, Physician & Faculty Relations, Policy, Analytics, Training, and other partners.
• Participate in warm handoffs and promote shared accountability across service lines.
• Reinforce a "one team, one model" approach to people support.
• Model behaviors aligned to Lift Everyone Up and Lead the Way in all interactions.
• Support leaders in reinforcing dignity, respect, belonging, and trust during difficult conversations.
• Help translate Advocate Health's Purpose & Commitments into everyday leadership actions.
• Recognize recurring themes, trends, or systemic challenges across cases.
• Share insights that inform training, policy refinement, and proactive interventions.
• Participate in defining and refining workflows, tools, and practices as the model evolves.
• Embrace innovation, learning, and change as the function continues to mature.
• Act as an ambassador for the People Relations & Enablement approach.

What You'll Bring

• Bachelor's degree in Human Resources or a related field.
• Typically requires at least 5 years of experience in human resources, employee relations, business partnership, or a related people advisory function.
• Ability to navigate complexity with agility, adaptability, and strong judgment.
• Strategic thinking and the ability to assess risk, identify root causes, and recommend practical solutions.
• Strong communication, consultation, and influencing skills.
• Ability to build trusted relationships with leaders, teammates, and cross-functional partners.
• Resilience and sound judgment when supporting sensitive or complex workplace matters.
• Strong stakeholder management skills and the ability to work across teams and service lines.
• Understanding of the external HR, employee relations, and workplace culture landscape.
• Ability to scale impact by identifying trends, sharing insights, and supporting proactive solutions.
• No licensure, registration, or certification required.

Preferred

• Master's degree preferred.
• 5 or more years of experience in human resources, employee relations, business partnership, or a related field.
• Strong critical thinking skills.
• Strong consultation and relationship management skills.
• Solid negotiation and persuasion abilities.
• Solid People & Culture technical experience and expertise.
• Strong interpersonal skills.
• Self-awareness and the ability to manage self and others effectively.
• Ability to successfully lead, influence, and support teams through complex people-related matters.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the role.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Serves as a trusted advisory partner to leaders, teammates, and physicians & Faculty by supporting fair, consistent, and human centered approaches to workplace concerns. This role is a core contributor to the People Relations & Enablement model-designed to move the organization from reactive, policy driven enforcement toward proactive, consultative support that addresses root causes and lifts performance, culture, and trust across the enterprise. Guided by our Purpose & Commitments this role approaches people matters with empathy, rigor, and strategic judgment. Rather than focusing solely on whether a policy violation occurred, the incumbent partners with leaders and stakeholders to understand context, impact, and contributing factors, and to identify solutions that promote learning, accountability, and sustainable behavior change. The role supports intake, advisory services, investigations, and resolution work using a coaching oriented, development focused framework, ensuring that enterprise standards are upheld while honoring dignity, psychological safety, and belonging. By reinforcing consistent practices, providing insight driven guidance, and enabling all stakeholders to act with confidence and care, the People Relations & Enablement role contributes in creating a workplace where people can thrive and the organization can perform at its best.

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