IDR is seeking a People Shared Services Specialist to join one of our top clients for an opportunity in Los Angeles, California. In this role, youll provide advanced administrative and operational support across core HR/shared services functions, helping ensure a smooth employee experience from onboarding through offboarding. Youll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.
Position Overview for the People Shared Services Specialist:
- Provide advanced HR/shared services support across onboarding, employee data management, payroll/benefits coordination, and offboarding
- Serve as a subject matter expert for assigned HR processes and system transactions, resolving complex employee inquiries
- Create, maintain, and continuously improve SOPs and workflows for specialized areas
- Train and support coordinators to ensure consistent, high-quality service delivery
- Maintain accurate employee records and promote operational excellence through strong attention to detail
Requirements for the People Shared Services Specialist:
- Prior experience supporting HR Shared Services and employee lifecycle processes (onboarding through offboarding)
- Strong working knowledge of HRIS/ATS/service management tools (Workday, Greenhouse, and ServiceNow preferred)
- Ability to create, maintain, and improve SOPs/process documentation with a continuous-improvement mindset
- Excellent customer service, communication, problem-solving, and multitasking skills in a fast-paced environment
- Professional HR certification (SHRM-CP or PHR)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.