An Assistant Manager will assist in developing a Binny's Beverage Depot team that thrives on teamwork and shares our seven-decade commitment to helping people celebrate the best times of their life. The Assistant Store Manager for Binnys Beverage Depot is expected to assist the General Manager in all facets of store operations. This includes, but is not limited to, assisting in excellent guest service, overseeing operational performance, driving associate development, and promoting product sales.
Major Duties and Responsibilities:
- Assist General Manager in all areas of the store by providing strong leadership and oversight.
- Create a welcoming environment for customers and staff members, as well as quickly responding to their inquiries and needs.
- Identify individual staff strengths and opportunity areas. Create developmental plans to prepare staff for future growth.
- Responsible for generating sales, handling difficult and/or complicated transactions, and positive customer/staff interactions.
- Utilize company resources to assess opportunities and develops action plans to improve performance.
- Timely administration of Human Resources related tasks, including staff performance reviews, disciplinary documentation, and required training checklists.
- Assist General Manager in forecasting and adapting to business, focusing on customer service and productivity to meet sales goals.
- Identify opportunities to drive customer traffic into the store through interactions e.g., tastings, events, etc.
- Help maintain appropriate staffing levels by continuous applicant review, in addition to internal staff development.
- Prioritize, plan, and adjust schedules as necessary to maximize sales and productivity.
- Enforce all company policies and procedures, including health, safety, and security.
- Actively participate in further product training and educational opportunities.
- Perform all duties as directed by supervisor.
Qualifications:
- 2+ years' experience in retail store management.
- Strong verbal and written communications skills.
- Possess strong interpersonal and leadership skills.
- Financial and Business Acumen: Ability to evaluate financial and business data, utilizing information in planning and forecasting for the operation.
- Problem Solving & Decision Quality: Ability to identify and solve problems with effective solutions.
- Relationship Management: Ability to build constructive and productive relationships with customers, team members, and vendors.
- Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals.
- Possess strong organizational and time management skills.
Additional Qualifications (Essential Job Functions):
- Must be 21 years of age.
- Ability to work evenings, weekends and holidays, as scheduled.
- Ability to count cash and make change accurately.
- Ability to operate business machines (scanners, computer keyboards, etc.).
- Ability to pass any applicable alcohol training class and maintain a current certification card.
- Ability to repeatedly lift 40-50 pounds.
- Ability to effectively communicate with customers and managers.
- Ability to follow directions and complete assignments.
- Ability to write legibly.
- Ability to read small type.
- Ability to stand and/or walk for extended periods of time.
- Ability to repeatedly walk up and down stairs.
- Ability to work in cold areas.
- Ability to work hours as scheduled.
- Consistent and regular attendance.
Pay range for this position is $24.00-$28.00 hourly.
Binnys offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.
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