It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
The following job description represents the position's essential functions necessary to be successful. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with professionalism and mutual respect for all. The requirements in this job description are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:
Master's degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor's degree may be considered depending on geographic area (Note: Home Health requires MSW)
Employees working in Georgia require current Georgia LMSW or LCSWE
Employees working at PACE, certification of completion of Alzheimers Disease and Related Dementias Training through the Florida Department of Elder Affairs
Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting
Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients:
Hospice: death and dying Palliative: serious illness
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Experience in children, family, and group modalities
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations
Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility
Excellent communication (verbal and written) and interpersonal skills
Ability to work in a team environment and intervene appropriately
Mobile Driver - Valid drivers license and automobile insurance per Company policy
Ability to travel to off-site locations
Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)
Competencies:
Satisfactorily complete competency requirements for this position
Responsibilities of all employees:
Represent Company professionally at all times through care delivered and/or services provided to all clients
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
Comply with company policies, procedures and standard practices
Observe companys health, safety and security practices
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company
Use resources in a fiscally responsible manner
Promote company through participation in community and professional organizations
Participate proactively in improving performance at the micro and macro levels
Improve own professional knowledge and skill level
Advance electronic media skills
Support company research and educational activities
Share expertise with co-workers both formally and informally
Participate in Quality Assessment and Performance Improvement activities as appropriate
Job Responsibilities:
Performs and documents psychosocial assessment
Empowers patient/families to negotiate with resource providers and make decisions on their own behalf
Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner
Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions
Consults and collaborates with other professionals to promote quality care and continuity of patient/family care
Performs other duties as assigned
Home Health Specific:
Participates in the development of the individualized Plan of Care and participates in Case Conferences
Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes
Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education
Respects patient's wishes and stated goals when planning and providing care
Hospice Specific:
Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs
Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care
Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff
Palliative Care Specific:
Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning
Provides emotional support for patients and families facing serious illness
Coordinates educational and outreach services relevant to the social services - palliative care interface
Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services
Job Description Addendum for Social Worker in the Florida Keys & North Florida (3A):
Duties may also include performance in bereavement counseling and volunteer coordination
Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy
Provides grief guidance and support to maintain the Plan of Care
Facilitates bereavement and holiday support groups for children and adults
May attend memorial services
Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention
Recruits volunteers through community networking activities and marketing efforts
Screens potential volunteers through intake calls and interviews, and in training
Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles
Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition
Participates in volunteer-related special events, committees and task force groups
Maintains records of volunteers, ensuring that all file requirements are met and kept current
Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers
Compensation Pay Rate: $32.00
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.