Per Diem Patient Access Representative Associate

# Per Diem Patient Access Representative Associate UnitedHealth Group

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## Job Details

• Requisition Number: 2359851
• Job Category: Healthcare Delivery
• Primary Location: Faribault, MN
• Date Posted: 05/11/2026
• Overtime Status: Non-exempt
• Travel: No

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## Job Summary Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and entering information into an electronic medical record.

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## Primary Responsibilities

• Greets and welcomes patients in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete appropriate paperwork.
• Directs patients to their appointment or procedure.
• Documents any issues and resolutions in the electronic medical record.
• Uses resources, tools, and procedures to complete registration for complex accounts.
• May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results, focusing on complex billing situations.
• Obtains cost information and explains information to the patient if necessary.
• Collects co-pay or deductibles.
• Assists and counsels patients with the application process for available financial assistance programs.
• Provides technical or functional direction for employees.
• Uses resources, tools, and procedures to complete accounts in assigned work queues.
• Assists patients in the completion of request for information forms and submits them to the appropriate department.

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## Required Qualifications

• 6 months of customer service experience in an office or hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work every 3rd Saturday & Sunday.
• Ability to work every 3rd Holiday.
• Ability to work on a per diem basis within any of the following shifts, including weekends and holidays:
• Day Shift: 8.5-hour shift starting anywhere between 5:30 am - 10:00 am.
• Evening Shift: 8.5-hour shift starting between 11:30 pm, 3:00 pm, or 7:00 pm.
• Night Shift: 11:00 pm - 7:30 am.
• Ability to work standard daytime hours Mon-Fri for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age or older.

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## Preferred Qualifications

• Revenue Cycle experience.
• General office experience.
• Epic experience.

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## Compensation & Benefits

• Sign-On Bonus: $750 for external applicants only. (Internal candidates are not eligible).
• Hourly Pay Range: $16.15 to $28.80 per hour (based on full-time employment).
• Benefits: Comprehensive benefits package, incentive and recognition programs, equity, stock purchase, and 401k contribution.

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## Location 200 State Ave Faribault, MN 55021

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## Company Values Caring. Connecting. Growing together.

• Integrity
• Compassion
• Inclusion
• Relationships
• Innovation
• Performance

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## Disclaimer

• Fraudulent Activity Notice: UnitedHealth Group will never request you to pay a vendor or pay a fee of any sort to explore employment opportunities. Be wary of fraudulent LinkedIn messages or emails claiming to be from executives.
• Drug-Free Workplace: Candidates are required to pass a drug test before beginning employment.
• Equal Employment Opportunity: UnitedHealth Group is an EEO employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
• Accommodations: If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715.