Perform load tests to validate system performance and stability.
Analyze test results and work with developers/engineers to help fix defects, if any.
Provide technical assistance to improve system performance, capacity, reliability, and scalability.
Perform root cause analysis of performance issues and suggest corrective actions.
Oversee system performance lifecycle and identify key metrics for performance improvements.
Evaluate system performances and recommend improvements.
Generate periodic performance reports for management review.
Work with business analysts and product architects to review requirements and identify areas of risks to the performance of the product.
Communicate risks and mitigation plans to management and architects.
Enable and support the code review process to ensure the code delivered meets the standards on performance.
Enable and support profiling of any code performing poorly and the identification of optimizations.
Provide inputs to the performance & scalability testing team, including requirements, risks, models, and measurements from development testing.
Review customer support issues and customer feedback to identify any missed performance risks and areas to protect further.
Participate in the investigation, diagnosis, and solution of customer support issues related to performance.
Contribute to root cause analysis of performance problems, covering product and process, to support continuous improvement of our teams and organization.