Performance Hall Lead Technician

The Charleston Gaillard Center

Charleston, South Carolina

JOB DETAILS
SKILLS
Audio Hardware, Audiovisual, Background Investigation, Carpentry, Collective Bargaining, Customer Support/Service, Diversity, Documentation, Equipment Maintenance/Repair, Housekeeping/Cleaning, Identify Issues, Leadership, Microsoft PowerPoint, Network Integration, Network Routing, Network Systems, Nonprofit, Performance Analysis, Performing Arts, Presentation Software, Problem Solving Skills, Production Systems, Rentals, Retirement Plan, Software Patches, System Integration (SI), Systems Administration/Management, Technical Support, Theater
LOCATION
Charleston, South Carolina
POSTED
14 days ago
Position:             Lead Technician
Reports to:         Performance Hall Technical Director
Location:             Downtown Charleston, SC
Hours:                  Full-Time, Hourly, Non-exempt
 

Organization Background

A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious multidisciplinary cultural programming while providing access to exceptional local, national, and international artists and companies. Through programming across its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform for community engagement, collaboration, and meaningful dialogue.
Established as a nonprofit organization in 2015, the Gaillard Center campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000-square-foot Exhibition Hall featuring the Grand Ballroom and Salons, and the Terrace Lawn.
For more information about the Charleston Gaillard Center, please visit Charleston Gaillard Center

Position Summary

Due to the nature and frequency of events, the Charleston Gaillard Center requires highly skilled live event technicians to support the Technical Department alongside Department Heads.
The Lead Technician serves a critical role as a versatile and highly skilled production technician capable of supporting a broad range of live event and production needs. This position will primarily focus on Audio and/or Video support for live events, presentations, and productions, while occasionally assisting with Lighting and, when operationally necessary, Carpentry or Rigging-related tasks.
The Lead Technician will support both rental events and CGC-presented performances within the Performance Hall and will also assist with Exhibition Hall events as needed. While the majority of the Lead Technician’s responsibilities will typically fall within either the Audio or Video department, the position may also require assuming leadership responsibilities in place of a Department Head or assisting with operational oversight in Lighting, Carpentry, or Theater Management during events.
This position is covered under the IATSE Local 333 Collective Bargaining Agreement.

Responsibilities

  • Collaborate with Technical Directors and Department Heads to fulfill technical requirements for events and productions.
  • Set up, configure, and operate Audio and/or Video systems and equipment in support of live events.
  • Operate equipment including audio consoles, video switchers, projectors, cameras, playback systems, streaming systems, and related event technology.
  • Troubleshoot technical issues involving signal flow, software, hardware, audio/video networking, and system integration.
  • Provide occasional support to Lighting, Carpentry and Rigging departments when event circumstances require cross-departmental assistance.
  • Perform maintenance, cleaning, organization, and repair of technical equipment.
  • Communicate professionally with clients, vendors, touring personnel, and other external parties to ensure seamless event execution.
  • Assist with event load-ins, setups, strikes, and venue turnovers.
  • Perform other duties as assigned.

Preferred Qualifications

  • Minimum of 5 years of professional Audio and/or Video technician experience in live event production.
  • Experience programming and operating audio consoles in both live and recorded environments.
  • Knowledge of audio networking, including Dante and other AVoIP systems, signal routing, and patching.
  • Understanding of proper microphone applications and deployment techniques.
  • Ability to read stage plots and implement audio system installations to specification.
  • Experience with QLab programming and playback operation.
  • Strong troubleshooting skills related to audio signal flow, networking, and live production systems.
  • Experience programming and operating video switchers for live events, recording, and streaming applications.
  • Experience setting up and operating professional video camera systems.
  • Knowledge of video signal flow and routing between projectors, switchers, computers, cameras, and signal converters/scalers.
  • Ability to troubleshoot projectors, cameras, computers, converters, and presentation systems.
  • Proficiency with PowerPoint, Keynote, PlaybackPro, and related presentation software.
  • Ability to read and implement video signal flow documentation and system specifications.
  • Excellent troubleshooting and problem-solving abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays as required by event schedules.
  • Strong commitment to customer service and professionalism
  • Pre-Employment Requirements
  • Must successfully complete a criminal background check.
  • Must be legally authorized to work in the United States.

Physical Requirements

  • Ability to move, transport, and position equipment and materials weighing up to 50 lbs.
  • Ability to lift, push, and pull up to 75 lbs.
  • Ability to work extended periods standing, walking, crouching, climbing, sitting, and working at a computer.

Pay and Benefits

  • $35/hour, with overtime eligibility.
The Charleston Gaillard Center offers a competitive benefits package that includes:
  • Fully paid medical, dental, and vision insurance at the employee level.
  • Optional life and disability insurance.
  • Four weeks of paid time off.
  • 403(b) retirement plan with company match.
  • Free and/or discounted tickets to performances.
  • Employer-paid parking.

Equal Opportunity Statement

The Charleston Gaillard Center is an equal opportunity employer. Advancing diversity, equity, and inclusion is critical to our mission. To remain a leading performing arts center in the Southeast, we are committed to fostering a workplace where individuals are encouraged to retain their uniqueness and experience a strong sense of belonging. We believe all staff members, patrons, and clients should have equitable access to the transformative power of the arts, regardless of their starting point.
 

About the Company

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The Charleston Gaillard Center