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Performance Management Specialist

Apolis

New York, NY(remote)

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JOB DETAILS
SALARY
$40–$48 Per Hour
SKILLS
Business Performance Management, Call Centers, Consulting, Cross-Functional, Customer Relations, Documentation, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Onboarding, Operational Support, Operations Processes, Organizational Skills, Performance Management, Process Modeling, Project/Program Coordination, SAP, Standard Operating Procedures (SOP), System Operations, User Documentation
LOCATION
New York, NY
POSTED
3 days ago
Job Title: Performance Management Specialist 
Location: Remote
Contract: 12+ Months

Support & Sustainment Model and Processes
• Develop an understanding of existing performance management tools and operational processes
• Support planning and tracking of the transition from legacy tools to SAP Success Factors
• Help with development of process/system documentation and onboarding/training materials, including knowledge transition and operational readiness
• Assist in creating a future-state operational support model, including issue management, ticket intake processes and role-based permissions
• Help coordinate communications related to implementation, including updates to the Client Call Center and relevant stakeholders
• Support the transition plan for decommissioning legacy PM tools

Project Coordination & Collaboration
• Schedule and coordinate follow-up meetings with stakeholders across Talent, Consulting Services and Technology teams
• Document meeting notes, track action items, and support progress on operational deliverables
• Collaborate with cross-functional teams to support successful implementation and operationalization of performance management systems
• Maintain organized documentation repositories (e.g., Teams sites, OneNote) to ensure easy access to materials for project stakeholders
Qualifications
• Bachelor’s degree required
• 5–7 years of experience supporting operational processes, preferably within Talent systems, HR technology, or enterprise platforms
• Experience supporting system implementations, operational transitions, or service enablement initiatives is strongly preferred
• Excellent documentation skills, preferably with experience writing SOPs, knowledge articles, user guides, and operational process documentation
• Strong organizational and coordination skills with the ability to manage multiple priorities in a dynamic environment
• Proficiency with Microsoft Office tools including PowerPoint, Excel, Word, OneNote, and Microsoft Teams
• Ability to work effectively in complex, client-focused, and team-based environments with minimal oversight
• Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/

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