Performance Manager I , WFM Owned & Influencer

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Cross-Functional, Data Quality, Multiplatform/Cross-Platform, Performance Analysis, Performance Management, Performance Metrics, Reporting Dashboards, Social Media Marketing, Storytelling, Trend Analysis, YouTube
LOCATION
Austin, TX
POSTED
30+ days ago

This role is the analytical engine of Whole Foods Market"s social and influencer program, owning our reporting infrastructure and translating complex data into clear, actionable insights. The Performance Manager will build and maintain our reporting platform, lead monthly performance reporting, and serve as the strategic bridge between data and creative, helping the team understand what"s working, what"s not, and how to evolve our content approach accordingly. A strong analytical thinker with a storyteller"s instinct, this person turns numbers into narratives that drive decisions.

Key job responsibilities

Reporting Platform Ownership - Own and manage WFM"s social and influencer reporting platform end-to-end, ensuring data integrity, accessibility, and scalability across the team.

Monthly Performance Reporting - Lead the development and delivery of monthly performance reports, synthesizing data across platforms and programs into clear executive-ready summaries.

Creative Insights & Optimization - Translate video view data and content performance metrics into actionable recommendations that inform and evolve our creative strategy across Instagram, TikTok, and YouTube.

Data Storytelling - Build compelling data narratives that connect performance trends to business outcomes, helping stakeholders understand the "so what" behind the numbers.

Cross-Functional Partnership - Collaborate with the Influencer, Community, and Content teams to ensure reporting frameworks reflect program goals and surface insights that drive strategy.

A day in the life

You"ll spend your day living in the data, pulling platform analytics, building dashboards, and identifying the trends that matter most. You"ll translate video view patterns and engagement signals into clear creative recommendations, partnering closely with the Influencer and Community Specialists to connect performance to execution. At month"s end, you"ll own the reporting package that goes to leadership, telling the story of what our content is doing and where we should go next.

About the team

You"ll join Whole Foods Market"s Social Media & Influencer Marketing team as Performance Manager, reporting directly to the Head of Owned & Influencer, and partnering daily with the Influencer, Community, and Content teams to ensure data drives every creative decision we make.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles