The Performance Manager oversees monitoring, analysis, and optimization of IT systems to ensure service levels and program outcomes.
They develop performance measurement frameworks, analyze data from tools like Splunk, and create dashboards for technical and leadership visibility.
Collaborating with IT, security, and project teams, they diagnose performance issues, lead remediation efforts, and promote data-driven decision-making.
Required qualifications include 8+ years in performance management, technical expertise with monitoring platforms, and strong analytical skills.
Preferred qualifications involve experience with enterprise frameworks and certifications.
The role offers a salary range of $83,700 - $111,300, with an emphasis on equal employment opportunity and accommodations as needed.