Permit Technician II
Salary
$61,734.40 - $82,721.60 Annually
Location
City of Westminster, CA
Job Type
Full Time
Job Number
2026-25
Department
Community Development
Opening Date
06/19/2026
Closing Date
7/5/2026 11:59 PM Pacific
Description
DEFINITION
Under general supervision, performs a variety of complex responsible clerical and office administration duties related to the issuance of building, plumbing, mechanical, and electrical permits and in support of related services and activities of the Community Development Department; explains ordinances, requirements, and City codes, and department procedures to building contractors, architects, engineers, builders, and the general public pertaining to land development and improvement, permit requests, and concerns; and performs related work as required.
Examples of Duties
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Community Development Director. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a journey-level classification that is fully competent to perform a variety of responsible duties to assist in the provision of City services for the public. Incumbents are expected to utilize advanced administrative and customer service skills to provide information and assistance to the public regarding building codes, ordinances, regulations, permit requirements, and departmental procedures. Duties include receiving, reviewing, and processing permit applications; issuing permits; calculating and collecting applicable fees; maintaining permit records; and conducting plan reviews for routine and minor development projects to ensure compliance with applicable codes and regulations. This class is distinguished from the Permit Technician I in that incumbents provide more in-depth code and regulatory information to the public, perform tasks for more complex projects and have a minimum of two years of permit issuance experience.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Typical Qualifications
Knowledge of:
Organization, procedures, and operating details of the Community Development Department.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to building, engineering, land use, and/or urban planning, sufficient to answer questions and provide information to the public; applicable zoning and related laws and regulations.
Business letter writing and basic to complex report preparation.
Business arithmetic and basic to complex statistical techniques.
Record keeping principles and procedures.
Modern office practices, methods, computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service effectively dealing with the public, vendors, contractors, and City staff.
Ability to:
Understand and explain City policies, procedures, fees, and basic planning and building codes and regulations to the general public, permit applicants, and City staff.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules, regulations, policies, and procedures.
Read and interpret plans, specifications, related construction documents, and maps.
Perform detailed, technical, and specialized planning and zoning and/or permit support work.
Perform the full range of office and administrative support duties and tasks.
Respond to and effectively prioritize multiple phone calls/lines, walk-up traffic, and other requests and interruptions.
Compose correspondence and reports independently or from brief instructions; proof individual work.
Maintain accurate logs, records, and basic written records of work performed.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Make accurate arithmetic, financial, and statistical computations.
Make sound, independent decisions within established policy and procedural guidelines
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize own work, set priorities and prioritize a variety of projects and multiple tasks in an effective and timely manner, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications including spreadsheet applications.
Use English effectively to communicate in person, over the telephone, and in writing; communicate clearly and concisely, both orally and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to the completion of the twelfth (12th) grade and three (3) years of increasingly responsible administrative experience in a municipal, engineering, building or planning department or equivalent private sector experience, including a high level of public contact and customer service.
Licenses and Certifications:
Supplemental Information
Environmental ElementsEmployees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The City of Westminster offers a comprehensive benefit package to Westminster Municipal Employees' Association (WMEA) members, including:
RETIREMENT BENEFITS: The City participates in the California Public Employees Retirement System (CalPERS). The Citys contract provides for the following retirement tiers:
Tier 2 (Classic Members hired on or after July 28, 2011): 2.0% @ 60 formula; employees contribute 7.0% of salary towards retirement costs.
Tier 3/PEPRA (New Members hired on or after January 1, 2013): 2.0% @ 62 formula; employees contribute 8.25% of salary towards retirement costs.
The City of Westminster does not participate in Social Security.
INSURANCE BENEFITS: Effective January 1, 2024, the Citys cafeteria benefits plan provides $1,600 per month toward the purchase of health, dental, vision and life insurance, as well as additional voluntary products. Employees who participate in the CalPERS health insurance program and are enrolled in a Family plan will receive an additional $400 per month towards the purchase of medical benefits (total of $2,000 per month).
Medical insurance is provided through the Cal-PERS health insurance program. Unused cafeteria plan dollars may be received by the employee as taxable income. A pre-tax flexible spending account is also available for health care and dependent care expenses. The City also provides a City-paid Long-Term Disability (LTD) benefit of 66.6% of salary to a maximum of $10,000 per month; the City also provides a paid Employee Assistance Program (EAP).
VACATION: Employees earn 120 hours of paid vacation during their first year of service. An additional eight hours is earned for each additional year of service up to five (5) years. Additional benefits apply after 20 years of service. Employees are permitted to cash out accrued unused vacation hours a maximum of 2 times per calendar year.
HOLIDAYS: Employees receive 99 hours of paid holiday for official holiday closures (11 recognized holidays) each year, and an additional 27 hours of floating holiday time annually to be used at the employees discretion.
HOLIDAY FURLOUGH: City offices are closed between Christmas and New Years Day. Employees may use accumulated leave banks or elect leave without pay during the furlough.
SICK LEAVE: Employees earn 96 hours of paid sick leave per year.
WORK SCHEDULE: The City offers flexible work schedules. Employees will have the option to work a 9/80, 4/10, or 5/8/40 work schedule. The City does not offer a Hybrid work schedule at this time.
BILINGUAL PAY: The City provides $150 per month for demonstrated proficiency in specified languages including Spanish and Vietnamese.
EDUCATIONAL INCENTIVE: Employees may receive an additional 10% of base pay for an A.A. degree (with a minimum of 24 college units directly related to the job) or 10% of base pay for a Bachelors degree (B.A. / B.S.).
SPECIAL CERTIFICATION PAY: Employees who hold the following certifications shall receive additional pay for possessing one of the following certifications, provided the employee is required to perform services covered by the certification:
Play Ground Safety Inspector - 5.0% Pest Control Advisor License - 5.0% Qualified Applicator Certificate - In order to be eligible for 5.0% certification pay, employees must pass all three (3) of the following California Department of Pesticide Regulation examinations:
ASE - Master Mechanic - 5.0% American Payroll Association (APA) Effective Payroll Administration and Management Certification - 2.5%LONGEVITY PAY: As an incentive for continuous service, employees are entitled to longevity pay at completion of the following service intervals:
TUITION REIMBURSEMENT: Tuition reimbursement up to $1,000 per fiscal year for approved courses is available.
Please refer to the Memorandum of Understanding for Westminster Municipal Employees Association (WMEA) members for additional details: City Compensation/MOUs
01
Do you have experience providing customer service? Please describe your experience. This would include customer service experience gained from previous jobs in both the private sector, public sector, and non-profit organizations. Please indicate if the customer service experience you have is in-person or over the phone. If you do not have customer service experience, please enter N/A.
02
Do you have experience providing customer service at a public counter at a government agency? If yes, please describe. If no, please enter N/A.
03
Do you have experience working on permit processing at a municipal government agencys building division? If yes, please describe. If no, please enter N/A.
04
Do you have the ability to obtain a Permit Technician Certificate issued by the International Code Council within 12 months of hire? If you have a current Certificate, please list the date issued.
Required Question
Employer City of Westminster
Address 8200 Westminster Blvd.
Westminster, California, 92683
Phone 714-548-3244
Website http://www.westminster-ca.gov/