Permits Coordinator

Job Description:

Randazzo Heating & Cooling is a Michigan-based company dedicated to providing top-tier heating and cooling solutions since 1988. Recognized for service excellence, the company has received multiple awards including the Top Workplaces Award by The Detroit Free Press.

Overview

Randazzo Heating, Cooling & Electrical is seeking a highly productive and detail-oriented Permits Coordinator to support permit processing and administrative coordination. The role supports the Randazzo brand and additional regional brands while ensuring compliance with municipal permitting requirements.

Key Responsibilities

• Prepare and submit permit applications for HVAC installations and services.
• Ensure permits are obtained promptly and comply with local regulations.
• Maintain accurate records of permit applications and statuses.
• Process notification letters related to permit applications.
• Communicate with customers regarding permit requirements and status updates.
• Schedule permit and inspection appointments with municipalities.
• Coordinate with installation and service departments before work begins.
• Perform accurate data entry and maintain documentation records.
• Support additional regional brands with permit submissions.
• Ensure all permitting processes comply with company policies and regulations.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 2 years experience in permitting or administrative coordination.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively.
• Familiarity with local building codes and permit regulations is a plus.
• Experience with ServiceTitan is a plus.

Skills

• Strong productivity in managing multiple permit applications.
• Problem-solving and ability to resolve permit-related challenges.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of permit software and documentation systems.
• Strong phone communication skills.
• Ability to handle repetitive tasks with accuracy.

Work Environment

Fast-paced office environment with regular communication with customers, contractors, and municipalities.

Benefits

• 401(k) retirement plan
• Health, dental, and vision insurance
• Life insurance
• Paid time off and holidays

Schedule

Monday–Friday | Day Shift | Seasonal weekends as needed

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.