Banking Services, Regulations
Duties: The Personal Banker is responsible for establishing and promoting cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Inform and suggest new banking products to customers. Provide information to customers on their account such as balance, account status, and check or payment clearing history. Ensure that all the bank's policies, procedures, and regulatory guidelines are strictly complied with in the process of performing duties. Ensure the customers' confidential information is properly protected and only used for official purposes.