Personal Banker - No Sales Leawood, Kansas

Description

Position at First Business Bank

Join us today as a Personal Banker- No Sales!

First Business Bank is a Top Workplaces USA company, learn more here.

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!

OVERVIEW

This position is onsite Monday-Friday 8am-5pm at the Leawood, KS location.

Specifically, as a Personal Banker- you will:

Be responsible for providing the highest level of client service to all Bank clients, prospects and employees utilizing in-depth knowledge of Bank products and services. No sales goals!

Provide Exceptional Client Service

• Respond to clients' questions by answering the telephone promptly, greeting clients upon their entering the bank, and promptly responding to emails.

Perform Transactions with Accuracy

• Receive, verify and post checks and cash for deposit to account
• Process withdrawals and cash checks for clients and non-clients.
• Issue Cashier's Checks, foreign currency, and gift cards with available funds.
• Process and scan all teller transactions through branch capture
• Process wire transfer requests.

Perform Account Opening and Maintenance with Accuracy

• Create documents and open deposit products on the bank system for clients with accuracy
• Accurately complete stop payment orders, address changes, account information updates, and general account maintenance as requested
• Upload debit card applications and perform debit card maintenance as needed.

Other Administrative Duties

• Process Credit Verifications
• Notary Public Services
• Review IntraFi reports, print and mail customer notices, and balance GL accounts daily. Open new IntraFi accounts and process corresponding deposit account and GL entries

The successful candidate should have:

• 1+ year banking experience required
• Well-developed client and interpersonal skills.
• Well-developed written and verbal communication skills.
• Ability to engage clients to determine their banking needs.
• Ability to listen and resolve clients' problems and issues.

Experience the Total Rewards Great People Deserve

As a recognized Top Workplace, we know taking care of our employees and their families directly impacts their success and the success of our company. As part of the Total Rewards package, we take pride in offering eligible employee benefits which include:

• Comprehensive Health, Dental, and Vision plans
• Competitive compensation, with a focus on professional development and internal mobility
• Paid vacation time (15 days minimum per year)
• Paid sick leave (6 days per year)
• 1 day paid volunteer time
• 10 paid holidays (annually)
• Paid parental leave
• 401(k) program with company matching, plus additional profit sharing contribution
• Performance based annual incentive program
• Free and confidential Employee Assistance Program
• Wellness programs
• Education Assistance Program
• Employee Stock Purchase Program
• Plus many other perks and benefits!

Compliance Statement

First Business Bank participates in the E-Verify program. Know Your Right to Work English and Spanish.

First Business Bank is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

If you require a reasonable accommodation for any part of the employment process, please email [email protected].