Personal Care-Program Aide [Multiple Shifts/Locations]

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Program Aide provides hands-on assistance with Activities of Daily Living to older adults and/or residents with disabilities living in a nonprofit senior/supportive housing setting. The Program Aide supports residents’ safety, dignity, independence, and comfort through person-centered care, clear communication, and reliable service delivery. This role follows an individualized care plan and works under the direction of the Property Manager.

This is a full-time, onsite role (5) days a week.

Responsibilities will include:

• Helpwith eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).
• Observe and promptly report changes in resident condition (skin integrity, appetite, mobility, mood, confusion, pain, safety risks).
• Maintain a safe environment;identifyfall risks and notify the supervisor of hazards or concerns.
• Completetimelydocumentation (care notes, task checklists, service logs) per policy and program requirements.
• Always follow confidentiality requirements and professional boundaries.
• Communicate respectfully with residents and families (asappropriate)and coordinate with nursing, social services, and building staff.
• Escort residents to doctors and other appointments, visit residence in the hospital, pick up prescriptions as needed.
• Support person-centered goals that promote independence, choice, and resident engagement.

Required Skills / Abilities

• Demonstrated ability to provide respectful, hands-on personal care with attention to dignity and resident preferences.
• Ability toobserve, document, and communicate changes in condition clearly and promptly.
• Compassionate, reliable, and calm under pressure; able to respond appropriately to emergencies.
• Basic English communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.
• Basic technology skills (mobile timekeeping, electronic visit verification or similar, as applicable).

Education & Experience

• High school diploma or GED preferred (may be required by funder/regulation).
• CPR/First Aid certification preferred (or willingness to obtain within a specifiedtimeframe).
• Minimum 1 year experienceaidingolder adults or individuals with disabilities preferred (home care, assisted living, supportive housing, nursing home, hospital, etc.).
• Experience working with dementia, mobility limitations, and/or chronic health conditions strongly preferred.

Physical Requirements

• Primarily on-site in resident apartments and commonareas;may require walking/standing for extended periods.
• Schedule may include evenings, weekends, and holidays depending on resident needs.

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off include 11-12 paid Federal Holidays as well as vacation and sick time.