The On-Call Lead Caregiver serves as a senior caregiver who supports and leads the caregiving team while remaining available to fill open or emergency shifts as needed. This role combines hands-on client care with leadership responsibilities, ensuring continuity of care, staff support, and high service standards at all times.
Key Responsibilities Caregiver Coverage & On-Call Support
Remain on-call during assigned hours to cover call-offs, last-minute schedule changes, and emergency shifts
Step in to provide direct care when coverage is needed, including evenings, nights, weekends, and holidays as required
Ensure smooth shift transitions and continuity of care for clients
Leadership & Team Support
Serve as a lead point of contact for caregivers during shifts
Provide guidance, direction, and support to caregivers in the field
Model professional behavior, strong work ethic, and compassionate care
Assist with onboarding, shadowing, and mentoring new caregivers
Client Care & Quality Assurance
Deliver high-quality personal care services in accordance with care plans
Monitor care quality and report concerns or changes in client condition to management
Address caregiver or client issues in real time and escalate when necessary
Communication & Documentation
Communicate clearly with scheduling staff, supervisors, and caregivers
Document shift coverage, incidents, and client updates accurately and timely
Maintain confidentiality and comply with all company policies and state regulations
Qualifications
Minimum of 2 years experience as a professional caregiver (home care preferred)
Reliable transportation and ability to travel between client locations
Strong leadership, problem-solving, and communication skills
Flexible availability and willingness to work on short notice
CPR/First Aid certification (or willingness to obtain)
Ability to pass background check and meet state licensing requirements
Physical Requirements
Ability to lift, transfer, and assist clients as required
Ability to stand, walk, and perform caregiving duties for extended periods
Schedule & Availability
On-call status during assigned days/hours
Must be available to cover shifts as needed, including weekends and holidays
Compensation & Benefits
Competitive hourly rate (higher than standard caregiver rate)
On-call stipend or bonus (if applicable)
Opportunities for advancement and leadership growth
Numbers & Facts
Location
Fredericksburg, VA
Job Type
Full-time
Skills
Background Investigationunmatched
CPR Certificationunmatched
Communication Skillsunmatched
Customer Service Evaluationunmatched
Customer Support/Serviceunmatched
Documentationunmatched
First Aidunmatched
Health Planunmatched
Home Careunmatched
Leadershipunmatched
Licensingunmatched
Mentoringunmatched
On Callunmatched
Onboardingunmatched
People Managementunmatched
Personal Careunmatched
Problem Solving Skillsunmatched
Quality Assuranceunmatched
Quality Monitoringunmatched
Resolve Customer Issuesunmatched
State Laws and Regulationsunmatched
Team Lead/Managerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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