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Skills
- Cellular Telephoneunmatched
- Computer Networksunmatched
- Computer Scienceunmatched
- Cryptographyunmatched
- Customer Support/Serviceunmatched
- Data Qualityunmatched
- Desktop PCunmatched
- Detail Orientedunmatched
- Diagnostics Solutions/Softwareunmatched
- Document Scannersunmatched
- Electrical Engineeringunmatched
- Electronicsunmatched
- Equipment Maintenance/Repairunmatched
- Hard Drivesunmatched
- Hardware Administrationunmatched
- Hospitalunmatched
- Hospital Systemsunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information/Data Security (InfoSec)unmatched
- Laptop PCunmatched
- Mobile Devicesunmatched
- Modemsunmatched
- Network Administration/Managementunmatched
- Network Monitoringunmatched
- Network Routersunmatched
- Network Switchingunmatched
- Network System Hardwareunmatched
- Network Systemsunmatched
- On Site Supportunmatched
- PC (Personal Computer) Systemsunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Software Administrationunmatched
- Software Licensesunmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Telecommunicationsunmatched
- Telecommunications Equipmentunmatched
- Thin Clientsunmatched
Description
Job Summary
The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.
Essential Functions
- Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
- Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
- Assists with troubleshooting software and network based issues.
- Moves IS assets and coordinates all equipment moves with other service departments as needed.
- Ensures information security by securely disposing of devices with local hard drives.
- Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
- Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
- Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
- Provides high quality customer service.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
- certification in Certified Electronics Technician (CET) preferred
- 0-1 years of experience with hospital information systems preferred
Knowledge, Skills and Abilities
- Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
- Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
- Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
- Strong attention to details.
- Ability to troubleshoot customer issues.
- Ability to work independently and be a team player.
- Ability to work in a fast-paced environment.
- Excellent customer service skills.
- Ability to solve technical problems quickly and efficiently.
Numbers & Facts
| Location | Statesboro, GA |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1985 |
| Website | http://www.chs.net/ |
About Company
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.