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Skills

  • Blogunmatched
  • Childcareunmatched
  • Fax Machinesunmatched
  • Leadershipunmatched
  • Marketingunmatched
  • Patient Careunmatched
  • Team Playerunmatched
  • Tuition Reimbursementunmatched

Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our hotels team, that's exactly what you'll do every time you come to work! As a Personal Concierge, you're not just assisting guests with special requests and services - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here''s what you''ll do during a typical day:

  • Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
  • Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
  • Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
  • Manage guest communications: Receive and deliver messages, mail, packages, and faxes
  • Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
  • Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Team Member Benefits

When you join our team, you'll enjoy a comprehensive benefits package, including:

Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana

Dental & Voluntary Insurance - SunLife

Flexible Spending Account (FSA) - Through WEX

401(k) Retirement Plan - Fidelity, with up to 5% employer match

Employee Assistance Program (EAP) - ComPsych

Free Team Member Meals

Discounted Parking

Property Discounts - Restaurants, Gift Shop, and Spa

Paid Time Off (PTO) Program

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

EF Corporate Learning / Language Courses

Medical/Dental coverage begins on the first of the month following 60 days of employment

401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

Here''s what you''ll do during a typical day:

  • Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
  • Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
  • Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
  • Manage guest communications: Receive and deliver messages, mail, packages, and faxes
  • Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
  • Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Team Member Benefits

When you join our team, you'll enjoy a comprehensive benefits package, including:

Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana

Dental & Voluntary Insurance - SunLife

Flexible Spending Account (FSA) - Through WEX

401(k) Retirement Plan - Fidelity, with up to 5% employer match

Employee Assistance Program (EAP) - ComPsych

Free Team Member Meals

Discounted Parking

Property Discounts - Restaurants, Gift Shop, and Spa

Paid Time Off (PTO) Program

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

EF Corporate Learning / Language Courses

Medical/Dental coverage begins on the first of the month following 60 days of employment

401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

Numbers & Facts

LocationNew Orleans, LA

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