Personal Injury Case Manager - Contract

Contract Case Manager - Personal Injury

Location: Oakland, CA (100% In-Person)
Duration: 3-Month Contract Assignment
Pay Rate: $32.00-$35.00 per hour, depending on experience
Schedule: Full-Time, Monday-Friday

Position Overview

We are seeking an experienced Personal Injury Case Manager for a 3-month contract assignment in our Oakland office. This role is responsible for managing pre-litigation personal injury cases from intake through settlement. The ideal candidate will have strong organizational skills, the ability to handle a high-volume caseload, and experience working directly with clients, medical providers, and insurance carriers.

Responsibilities

• Open and manage third-party liability, uninsured motorist (UM), and underinsured motorist (UIM) claims
• Request and obtain lien information from Medicare, Medi-Cal, VA, health insurance carriers, and subrogation departments
• Request, organize, and review medical records and billing statements
• Obtain police reports, collision reports, and other accident-related documentation
• Review records and prepare settlement demand packages
• Maintain consistent communication with clients regarding case status and treatment updates
• Communicate with insurance adjusters, lienholders, and medical providers
• Track case deadlines and follow up on outstanding records, bills, and liens
• Maintain accurate case files and case management system records
• Support attorneys with case development and settlement preparation

Qualifications

Required:

• Minimum of 2 years of plaintiff personal injury experience
• Experience handling third-party, UM, and UIM claims
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks and manage multiple cases simultaneously
• Strong computer and case management software skills
• High level of professionalism and sound judgment
• Ability to work independently in a fast-paced environment

Preferred:

• Spanish/English bilingual
• Experience obtaining and managing medical records, billing, and lien resolution