Personal Injury Paralegal/Case Manager

$50,000 - $60,000 | Onsite | Charlotte, NC | Full time

A well-established and growing plaintiff-side personal injury law firm is seeking an experienced Personal Injury Paralegal / Case Manager to support its busy pre‑litigation team. This role is ideal for a detail‑oriented professional who thrives in a fast-paced environment and enjoys meaningful client interaction. You will manage personal injury case files, coordinate medical documentation, prepare demand packages, and serve as the primary point of contact for clients navigating the claims process.

Paralegals in personal injury often face pain points such as high caseload volume, unclear workflows, limited attorney access, inconsistent communication from medical providers, and lack of professional development. This position is intentionally structured to provide clear processes, strong attorney collaboration, modern case management tools, and a supportive team environment that values accuracy, communication, and client care.

WHY YOU'LL LOVE WORKING HERE!

• Competitive salary with growth potential
• 401(k) with employer matching
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Profit sharing
• Travel reimbursement
• Free parking
• Supportive team culture with strong attorney–paralegal collaboration
• Clear workflows and modern case management tools
• Opportunity to make a meaningful impact on clients during a difficult time

WHAT YOU'LL DO

• Serve as the primary point of contact for clients throughout the pre‑litigation process
• Collect, review, and organize medical records, bills, and damages documentation
• Prepare settlement demand packages for attorney review
• Draft settlement calculations and settlement-related documents
• Monitor case timelines and ensure matters progress efficiently
• Schedule appointments and coordinate communications with clients and third parties
• Prepare routine correspondence and manage incoming mail and case documentation
• Maintain organized, accurate case files using case management software
• Provide administrative and clerical support as needed

WHAT MAKES YOU A GREAT FIT

• Minimum 2 years of experience as a personal injury paralegal or case manager
• Strong proficiency with Microsoft Office Suite
• Excellent organizational, communication, and time management skills
• Ability to manage multiple cases simultaneously in a fast-paced environment
• Strong commitment to delivering exceptional client service
• Ability to work collaboratively as part of a legal team

Preferred

• Experience managing personal injury cases from intake through settlement
• Strong attention to detail and document management skills
• Experience preparing settlement demand packages and related documentation

ABOUT THE FIRM

This plaintiff-focused personal injury practice has built a strong reputation for compassionate client service, high-quality legal work, and consistent results. The firm emphasizes teamwork, professional development, and modern case management processes that help staff work efficiently and collaboratively. Attorneys and paralegals work closely together, ensuring clear communication, strong mentorship, and a supportive environment where employees can grow their skills and advance their careers.

DISCLOSURES

• Compensation range must be disclosed when available: $50,000–$60,000 annually.
• This role is full-time, on-site and does not offer visa sponsorship.
• This position is classified as non-exempt under the Fair Labor Standards Act (FLSA).
• Equal Opportunity Employer: All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
• Applicants must be legally authorized to work in the United States.

Ref #BSS 26-00323