Personal Lines Account Manager

Personal Lines Account Manager

A leading insurance organization is seeking an experienced and client-focused Personal Lines Account Manager to join their growing team. Our recruiting firm is representing this opportunity and is seeking a professional with strong personal lines experience, excellent client service skills, and a proven ability to manage and retain a book of business.

This is an excellent opportunity for someone who enjoys building long-term client relationships, solving problems, and helping clients find the right insurance solutions.

What You'll Do

• Serve as the primary contact for personal lines clients.
• Manage day-to-day service requests, including endorsements, billing inquiries, policy changes, renewals, and coverage questions.
• Review insurance programs and identify opportunities to improve coverage and value.
• Market and rate accounts with multiple insurance carriers to find competitive coverage options.
• Present coverage and pricing comparisons while helping clients understand their options.
• Maintain accurate client records and documentation within Applied Epic.
• Build and maintain strong relationships with clients and carrier partners.
• Provide a high level of responsiveness, professionalism, and customer service.
• Collaborate with team members to ensure a seamless client experience.

What We're Looking For

Required Qualifications

• 5+ years of Personal Lines insurance experience within an independent agency, brokerage, or insurance carrier environment.
• Experience working with Applied Epic AMS.
• Proven experience rating and quoting business with multiple insurance carriers.
• Strong knowledge of personal lines coverages, including homeowners, auto, umbrella, and recreational vehicle policies.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Active Property & Casualty license, or ability to obtain one promptly if required.

Preferred Qualifications

• Bilingual English/Spanish.
• Insurance designations such as CISR, CIC, or similar.
• Experience working within an independent insurance agency.

What the Opportunity Offers

• Hybrid work environment — four days in office during the training period, transitioning to two days in office after training.
• Competitive compensation.
• Comprehensive benefits package.
• Paid time off and holidays.
• Professional development opportunities.
• Collaborative and supportive team environment.
• Opportunities for career growth and advancement.

About the Opportunity

This is a great opportunity for a seasoned Personal Lines professional looking to join an established insurance organization where they can utilize their experience, build strong client relationships, and continue to grow their career.

If you have 5+ years of Personal Lines experience and are open to exploring a new opportunity, we'd be happy to speak with you confidentially about the position and provide additional details.

For further questions please reach out to insurance recruiter, Zach Fischer, at Zach.Fischer@gogpac.com.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.