At the George Mauricio Agency, we pride ourselves on delivering exceptional service and personalized insurance solutions to our community. As part of the Farmers Insurance family, we offer a wide range of insurance products backed by one of the most trusted names in the industry. Were a large, fast-paced, customer-focused agency looking to grow our team with a motivated and experienced Personal Lines Account Manager.
The Personal Lines Account Manager will be responsible for servicing and managing a book of personal lines insurance clients. This role requires excellent communication skills, attention to detail, and a proactive approach to customer service and retention.
Salary Range: $42000.00 - $75000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Manage daily servicing of personal lines accounts, including policy changes, renewals, billing, and claims assistance
Provide professional, prompt, and courteous service to clients and prospects
Identify opportunities to upsell and cross-sell additional coverage
Maintain accurate and up-to-date client records in our management system
Assist with new business quoting and policy issuance
Follow up on leads and work closely with producers to support sales efforts
Ensure compliance with Farmers Insurance guidelines and state regulations
Prior experience in personal lines insurance (preferred)
Active California Property & Casualty License (required)
Strong interpersonal and communication skills
Ability to prioritize, multitask, and work independently
Familiarity with insurance management systems (experience with Farmers systems a plus)
Bilingual (Spanish/English) is a plus